About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you.

We are pleased to announce the following vacancy for Regional Manager: Network Operations within Technology in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Head of Network Operations, Maintenance & NOC Integrate, manage and control the end-to-end functions within the County as it pertains to Transmission Implementation & Maintenance, Radio Planning & Optimisation, Radio Maintenance & Installations, Network Quality, Customer Care, RAN Core Planning & Dimensioning as to ensure overall network quality & service delivery.

Job Responsibilities

• Ensure consistent customer services and drive successful resolution of customer queries
•  Determine RAN and Transmission project priorities and ensure that project activities are integrated with other County functions and drive effective roll-out and deployment in collaboration with the Project/ Programme Manager
• To plan, build & maintain the RAN & Transmission Access networks
• To optimize the RAN Network
• Coordinate, monitor and control contractor services
• Build people capacity within the team and ensure that employees have clear work expectations, targets and goals to work according to (weekly work orders)
• Drive cost efficiency by ensuring adherence to financial and operational policies and procedures, and reduce wastage related to time of subordinates and utilisation of materials or equipment
• Ensure adequate Network performance management to achieve Regional targets
• Ensure Safety, Health & Environment compliance across the County
• Manage, guide, lead and assist your team
• Assist with Ad Hoc projects as required
• Investigations regarding the optimal use of infrastructure as well as maximizing revenue and network traffic and profitability of and evaluate proposed enhancements and upgrades in network infrastructure.

Qualifications

• Minimum 3 years National Diploma or Degree in Electrical Engineering. (Essential)
• Any management degree (course)
• Project management Methodologies
• General Transmission
• Radio Access Networks
• Transmission Access Networks
• Understanding of the Voice & Data Core Networks
• Human Resources Management