The successful candidate's responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments.
Requires a bachelor's degree in management/marketing/Accounting or related field and at least 2 years of experience a related area. The successful candidate must be familiar with a variety of the field's concepts, practices and procedures. Must hold on extensive experience and judgment to plan and accomplish set goals. Lead and direct the work of others, must be creative and has the capacity to work within a team.
Responsibilities:
• Be the primary point of contact and build long-term relationships with customers
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to the General Manager
• Forecast and track the internal process for the delivery of projects
• Meet the lead time to deliver project deadline
• Be accountable by accepting ownership for accomplishing new and different requests
• Exploring opportunities to add value to job accomplishments;
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer's usage and satisfaction of our products
• Liaise between the customer and internal teams
• Manage Email, website , Social media pages
Requirements:
• Proven account management or other relevant experience
• Demonstrated ability to communicate and interact with people
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Bachelor's Degree in appropriate field of study or equivalent work experience
• 2+ years of management/marketing/business administration experience with agency background desirable
• Deep understanding of digital advertising
• Self-motivated and able to thrive in a results-driven environment
• Natural relationship builder with integrity, reliability and maturity
• Ability to prioritize among competing tasks
• Critical thinking and problem-solving skills
• Excellent time and project management skills, as you're always looking to improve inefficient processes
• Keen attention to detail and adherence to deadlines
• Expert at Microsoft Office Suite
Account Manager top skills & proficiencies:
• Prospecting Skills
• Teamwork
• Planning
• Build Relationships
• People Skills
• Initiative
• Customer Focus
• Emphasize Excellence
• Manage Multiple Projects
• Attention to Detail

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Candidates meeting the minimum requirements should forward their CVs 2 through: maldivespromotions@gmail.com