Admin Assistant Front Desk

at World Vision
Location Addis Ababa, Ethiopia
Date Posted July 12, 2022
Category Administration
Job Type Full-time
Currency ETB


With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities
Job Title
Administration Assistant – Front Desk
To welcome visitors, respond to front desk inquires and phone calls. Admin Assistant-front desk shall follow-up and keep log for internet and telephone payments, air time distributions, and staff list with telephone address.
Major Responsibilities
Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries. Receive, direct and communicate telephone messages and fax messages Directs visitors by maintaining employee and department directories, giving instructions.
Open and date stamp all general correspondence. Draft correspondence in relation with Ethio-telecom Distribute mails and newspapers to appropriate offices. Maintain documentation of all mail services (Mail, DHL) correspondences and guests for reference Maintain staff list with telephone number and make sure it is updated regularly
Facilitate purchase of mobile air time and distribute for concerned staff Settle monthly bill of telephone and internet bills Follow-up and settle DHL payments Facilitate subscription of new internet and telephone service and payments (ADSL, 4G, SIM cards etc)
Support Administration team in bill settlement of air tickets, hotels, etc In the absence of Archive and Recourse Management Officer process bid selling/receiving in coordination with Procurement Department
Other assignments assigned by the supervisor
Knowledge/Qualifications For The Role
Required Education, training, license, registration, and certification
A minimum of two years of experience in reception, administration assistant, customer service and related areas
preferably holding similar positions in INGOs

  • Degree graduate in Business Administration, Management or related subject
  • Knowledge of reception, guest relations
  • Excellent communication skill, email correspondence clear and brief
  • Excellent English language skills and excellent interpersonal skills
  • Excellent team player skills
  • Flexible, efficient and cooperative
  • Commitment to WVI’s aims, values and principles
  • Hones, trustworthy and respectful
  • Demonstrate sound work ethics

Language Requirements
Effective in written and verbal communication in English and local language

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