Assistant CCCM Cluster Coordination Officer, NOA – Mekelle

Location Mekelle, Tigray, Ethiopia
Date Posted September 3, 2021
Category Business Administration
Social Sciences
Job Type Full-time
Currency ETB



Eligible Applicants

This Job Opening is available to eligible UNHCR staff members and external applicants.

Duties and Qualifications

Assistant CCCM Cluster Coordination Officer

 Organizational Setting and Work Relationships

 Within the adopted Inter-Agency Standing Committee (IASC) framework, UNHCR has assumed lead and co-lead responsibilities of three out of 11 clusters to strengthen system-wide preparedness and technical capacity to respond to humanitarian emergencies ¿ namely for Camp Coordination and Camp Management, Shelter and Protection.

The Global CCCM Cluster, co-led by UNHCR (for conflict) and IOM (for natural disasters) at the global level, brings together UN agencies, NGOs and international organizations working on themes related to the management and coordination of camps and camp-like settings (including formal camps, informal settlements, evacuation/reception/transit centers, collective centers and other communal settings) in humanitarian response.

The work of the Global CCCM Cluster covers three broad areas: i) operational support (including rapid response in emergencies; multi-sectorial assessments, analysis and strategy development; programme design and delivery;  information management; adherence to the Humanitarian Programme Cycle; innovation in humanitarian response; inter-agency collaboration); ii) providing a global platform for advocacy; and iii) developing global policy, practices, guidance and tools in relation to management and coordination of displacement in camps/sites.

The Assistant CCCM Cluster Coordination Officer usually reports to a more senior CCCM or Protection colleague depending on the office structure.

The incumbent will be in regular contact with services providers (shelter, wash, protection, health, nutrition, GBV, child protection) local authorities (Camp management, Camp administration), IDPs and donors.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


  • Assist the supervisor in ensuring that UNHCR delivers on its commitments and accountability as co-lead of the Global CCCM Cluster, which in turn is able to support preparedness and provides the technical capabilities needed for timely, effective and well-coordinated interagency humanitarian response to needs of management and coordination in camp and camp-like settings.
  • Provide advice for decision-making and operational responses relevant for CCCM at country-level and throughout the life-cycle of a crisis, ensure they are tailored to the country/regional context (such as guidelines, protection considerations).
  • Ensure staff and partners at country level are able to access guidance as well as the necessary tools, resources and support to recognize and respond effectively to the protection needs/risks of crisis-affected populations in the context of communal (camp and camp-like) settings throughout the cycle of a crisis.
  • If requested, represent UNHCR in inter-agency cluster processes, establish and maintain appropriate contacts with other UN agencies, NGOs and other actors so as to foster effective mechanisms to facilitate collaboration and exchange of information on IDP situations.
  • Partner with other humanitarian actors to contribute to the planning and evaluation of IDP cluster approaches to Camp Coordination and Management, ensuring that latest lessons learnt and best practices are widely disseminated for replication.
  • Monitor the living conditions of people of concern (PoC), define gaps and prioritize needs.
  • Maintain effective collaboration and communication with PoC, partners and key stakeholders, in line with the Global CCCM Cluster strategic framework.
  • Ensure clarification of roles and responsibilities amongst stakeholders in the site, for maintenance of site infrastructures with a focus on sustainability and community/local government ownership.
  • Support maintaining site information management systems and monitor service provision including cross-cutting services such as prevention and response to sexual and gender-based violence (SGBV), health, psychosocial support and HIV among others in all sectors according to agreed guidelines, standards and indicators.
  • Work with NGO and government partners to promote the use of a community-based approach to camp coordination and management and age, gender and diversity analysis in planning, evaluation and monitoring to ensure respect for the rights of all and gender equality.
  • Represent UNHCR within interagency coordination bodies and at meetings on issues related to the displacement management in and out of camps and camp-like settings.
  • Support camp management agencies and local authorities as they facilitate the search for durable solutions for the displaced population.
  • Perform other related duties as required.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Work Type: Regular

Job Id: 29373

Hardship Level: E

Salary Grade: G6

Family Location Type: Non-Family

Job Requirements

Minimum Qualifications

  •  Years of Experience / Degree Level
  • For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education

  • Law;
  • Political Science;
  • Economics;
  • International Relations;
  • Business Administration;
  • Social Science; or other relevant field.
  • (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

  • CCCM Cluster Coordination;
  • Camp Coordination & Camp Mgmt;
  • HCR Coordination Lrng Prog;
  • HCR Management Lrng Prg;
  • Tri-Cluster Knowledge and Coordination Skills Training;
  • Emergency Mgmt Workshop;
  • (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

  • Essential: Knowledge of camp and campsite-based monitoring. Competent use of MS office.
  • Desirable: Good and timely reporting. Strong sense of personal integrity. Attention to detail and ability to work in difficult environment.

Core Competencies

  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation

Managerial Competencies

  • Judgement and Decision Making

Cross-Functional Competencies

  • Innovation and Creativity
  • Political Awareness
  • Stakeholder Management

Functional Skills

  • MG-Coordination;
  • SO-Negotiation skills;
  • PR-CCCM and Protection Technical Guidelines and Standards;
  • PR-Camp Coordination and Camp Management;
  • PR-Cluster Information Management Tools, Resources and Approaches;
  • PR-Country Operations applying the Cluster Approach;
  • ER-Inter-Agency Coordination Mechanisms;
  • UN-Inter-Agency Standing Committee (IASC);
  • MS-Drafting, Documentation, Data Presentation;
  • TR-Training/Coaching/Facilitation;
  • PR-Community-based Protection;
  • PR-Age, Gender and Diversity (AGD);
  • EX-Experience with Inter/Non-Governmental Organization (INGO/NGO);
  • (Functional Skills marked with an asterisk* are essential)

Language Requirements

  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • Position Competencies
  • Competencies as defined in Job Profile

Language Requirements

  • Knowledge of English is Essential.
  • Knowledge of Amharic and Tigrigna is Desirable.


Applying Instructions

Additional  Information

  • Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training, or any other fees).
  • This position is advertised under a Fast-Track exercise.
  • An eliminatory or complementary written test for shortlisted candidates may be conducted which will be followed by competency-based interview.
  • Female Candidates are encouraged to apply.
  • Only shortlisted candidates will be contacted.

The closing date for submission of applications is 10 September 2021 Midnight, Ethiopia Time.

Interested and qualified applicants can apply through: UNHCR - Careers

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