Assistant Manager Human Resources

at Plaza Premium Group
Location Lagos, Ethiopia
Date Posted August 11, 2022
Category Human Resource / HR
Job Type Full-time
Currency ETB


Job Summary
Leads and manages the Human Resources function with an emphasis on core functions, organizational development and effectiveness, Associate relations, performance management, conflict resolution, promotions, transfers, progressive discipline, time and attendance, Associate turnover & retention and ongoing HR management and administration. To provide advice, assistance and follow up on company policies, procedures, and documentation and Associate relations to the management team. Work closely with the HR Manager to assist in the development of staff through facilitation (if required), succession planning and program consultation.
Duties and Responsibilities


· To manage the recruitment of all team members and to liaise with all Department Heads accordingly, this includes interviewing job applicants, review applications/CVs, evaluate applicant skills and make recommendations regarding applicant’s qualifications, experience and suitability.

· Ensure all legal requirements are met when processing work visa and ensuring all records are updated and maintained.

· To work in line with the budgeted headcount and communicate the current recruitment situation on a regular basis.

· To develop and maintain relationships with employment agencies, universities /colleges, local schools and other recruitment sources.
· To ensure all team member files are up to date with correct legal documents and all administration is carried out as required.
· To develop and maintain human resources data-bases, computer software systems and manual filing systems in accordance with the HR audit requirements.
· To maintain records and compile statistical reports concerning team member’s related data.
· Prepare monthly, staff turnover report, and vacancy report and recruitment status report.
· Identify local laws and regulations pertaining to the employment and administration of personnel. Maintain updated work permit / Visa records. Monitor Associate passports expiry and act accordingly to save incidental costs and maintain optimal staff strength.
· Set up procedures for security of database and also administration by job category for resumes submitted to the Lounge by prospective Associates.
Team Development
· To ensure the disciplinary and grievance procedure is carried out in accordance with best practice, as and when necessary.

· To ensure that all new Department Heads and Managers are inducted in all matters relating to human resources.

· To assist with all matters relating to team member Recreation, including managing the team area and accommodation.

Communication & Team Recognition

· To manage the Associate of the month and year awards, long service awards and organize all monthly and annual celebrations, this includes coordinating and organizing social events.

· Ensure the team member notice boards are up-to-date and maintained.
· Maintenance and development of all Human Resources functions of the Lounge , administration of personnel projects as required by the HR Manager.
· To oversee the day to day operation of the Human Resources department, ensuring best practice and adhering to the Lounge standards, policies and procedures.
· To be responsible for all human resources activities, which include employment, remuneration, Associate relations, benefits, health & safety and training and development?
· To develop and implement human resources quality initiatives to ensure that the Lounge ’s business goals are achieved, all in line with company standards and performance key measures.

· To carry out Duty Management shifts when required.

· Maintain good contact with Local Authority (, Police, Medical facilities)
· To project a smart image at all times by complying fully with the grooming and dress regulations and by maintaining the highest level of personal hygiene. Also to ensure all team members comply with the standards.
· Undertake any reasonable request made by management, team member or any other department
Actively participate in Human Resources, Training initiatives that will help the Lounge to deliver higher levels of service to our guests and our compliance to good health and safety practices at the workplace.
To support by assisting with on-the-job training and orientation of new team members/trainees and other reasonable requests in order to improve the performance and service standards of our team.
As a member of the leadership team, to coach, support and develop his/her team members, wherever required. This is in conjunction to promote opportunities for development and towards future success of our Lounge & the company.
· In line with the finance procedures and payroll, check the payroll reports and ensure all requirements are being met.
· Check monthly P&L and make sure the expenses occurred are in line with the budget
· Establish a salary administration program and bonus / service charge p
Strayout in co-ordination with GM and finance dept.
Responsible for achieving all agreed upon goals and objectives within the specified time frame as part of management's overall goals and objectives for the fiscal year.
Responsible for the hiring and developing of the Managerial positions.
Supervise the work of the associates to ensure adherence to quality standards, deadlines, and proper procedures are followed for corrective measures.
People Management
Ensure that performance appraisals are up to date, carried out proficiently and in a timely manner.
Supervise the work of the team to ensure adherence to quality standards, deadlines, and proper procedures are followed, correcting errors or problems.
Contribute to a team-oriented and associate-oriented company culture.
Care of equipment
Oversee and ensure proper maintenance of equipment in the area of assignment.
Oversee and ensure timely reporting of malfunction or maintenance deficiencies to appropriate addressee.
Establishes the manner and means to train personnel in his area of responsibility according to standard operating procedures.
Must be familiar with the contracts and work schedule hours/week, and supporting documentation
Makes sure that personal appearance, uniform and personal hygiene are in accordance with Company Regulations
Attend briefings, as required.
Maintain good relationships with colleagues and contribute to team spirit.
Cooperate and interact with other departments to provide additional/outstanding guest services.
· Comply with Time and Attendance Policies.
Personal Growth
· Attend all scheduled training activities.
Grooming & Hygiene
· Comply with Company grooming & hygiene standards and wear the chef uniform with pride.
Company Policies
· Adhere to the provisions outlined in the Associate Handbook, company policies and Rules & Regulations.
Environmental Awareness
Reduce waste materials and supplies re-using and recycling.
Maintain clean and orderly work surroundings.
Health, safety & security
Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Safety.
Train on emergency and evacuation procedures.
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager.
Health, safety & security
Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Safety.
Train on emergency and evacuation procedures.
Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the appropriate addressee.
Ensure full compliance with HACCP and local municipality legislation/requirements.
· All Departments
Health & Safety Inspectors
Building Collaborative Relationships
· The ability to develop, maintain and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.
Desired skills for HR assistant manager
Desired experience for HR assistant manager :
Strong computer skill in Ms
Strong leadership and able to adapt in the dynamic working environment and Able to travel
Excellent communication skills, fluent in English and Cantonese
Degree qualified, at least 5 years of Human Resources experience
Oversee HR related issues and implement HR initiatives in talent acquisition, people management, employee relation,
Able to establish international Sop
Effective co-ordination with HR and Finance team for Payroll accounting
Education for HR Assistant Manager
education required degree such as Bachelor's and University Degree in Human Resources, LAW, Management, Business, Human Resources Management, Business/Administration, Hospitality, Human Resource Management, Tourism, Communication

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