Associate Shelter Cluster Coordination Officer – Mekele

Location Mekelle, Tigray, Ethiopia
Date Posted September 3, 2021
Category Engineering
Job Type Full-time
Currency ETB



Eligible Applicants

This Job Opening is available to eligible UNHCR staff members and external applicants.

Duties and Qualifications

Associate Shelter Cluster Coordination Officer

Organizational Setting and Work Relationships

In humanitarian emergencies where UNHCR is designated as the Shelter Cluster (SC) Lead Agency under the Cluster Approach, the Associate Shelter Cluster Coordination Officer performs a dedicated coordination function. This function will be usually performed at sub national level and the incumbent will report to a P4 or P5 Shelter Cluster Coordinator at national level on functional issues and to the respective Head of Office on administrative issues. In some cases of large emergencies, the incumbent may perform a function of deputy cluster coordinator at the national level in support of the P4 or P5 Shelter Cluster Coordinator reporting directly to them.

The Associate Shelter Cluster Coordination Officer supports coordination functions in order to ensure UNHCR¿s role as the Shelter Cluster (SC) Lead Agency under the Cluster Approach. The incumbent supports UNHCR¿s commitment to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. The Associate Shelter Cluster Coordination Officer also contributes to cross-sectoral coordination with other related clusters such as WASH, CCCM, Protection (HLP) and others, supports the mainstreaming of early recovery activities and cross-cutting issues into the work of the Shelter Cluster, especially age, gender, diversity, HIV, and environment.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


Strategic Direction and Coordination

  • Establish strong working relationships with the cluster members in the Area of Responsibility (AoR) in order to facilitate effective collaboration and communication.
  • Provide coordination services, including meetings, in line with the Principles of Partnership, in an inclusive, effective and results-oriented manner.
  • Under the framework of Inter-Agency contingency Plan, support the revision of existing contingency planning and emergency preparedness measures and ensure they are updated and developed.
  • Contribute to the development of a SC strategy that is part of the overall multi-sectoral response, that is owned by shelter partners and the government counterpart and that is revised as the situation evolves.
  • Promote accountability to affected population, participation of local and national stakeholders such as civil groups, and ensure coordination with government counterparts and other relevant authorities.
  • Support the evaluation of the cluster's performance. Based on the feedback of this evaluation, work with Shelter Cluster members to support the development of a plan of response to improve the cluster's performance.

Needs Assessment, Resources Mobilization and Allocation

  • Contribute to the facilitation and coordination within the Shelter Cluster or Inter-Cluster level shelter needs assessments, including participatory assessments
  • Support the system to ensure the timely availability of data to inform operational decisions by partners and strategic decisions of the Humanitarian Country Team.
  • Contribute to the development of common funding criteria, resource mobilisation and prioritization within the SC for inclusion in Consolidated Appeals and pooled funds processes.
  • Contribute to the establishment of mechanisms for accountable and transparent financial resource allocation within the cluster.

Capacity Development

  • Support capacity building of the government counterpart or the organization that will take over the coordination of the cluster once this is phased out.
  • Contribute to the delivery of shelter training activities for SC members, other local partners, and relevant authorities.
  • Contribute to initiatives to build the shelter capacity of the national and local government, partners and civil society.

Standard Setting and Implementation

  • Contribute to ensuring that the shelter response is informed by appropriate relevant Technical Standards including among others Sphere, and good practice.
  • Support appropriate collaboration with shelter response-related clusters of CCCM, Early Recovery, Education, Health, Logistics, Protection and WASH in the work of the Shelter Cluster.
  • Support the integration of cross-cutting issues in the work of the Shelter Cluster, including age, gender, environment, diversity.

Information Management, Monitoring, Evaluation and Reporting

  • Contribute to development and implementation of SC information management strategy and mechanism to report and share information within the Shelter Cluster, with the other clusters, with the government, with the overall humanitarian community including donors, with UNHCR internal mechanisms, and with the Global Shelter Cluster.
  • Support the production of analytical shelter reports, including the Factsheet;
  • Support the maintenance of an updated SC website and the production of regular updates on the shelter concerns of the affected population, the response by the shelter actors, the gaps, challenges and recommendations.
  • Promote and support monitoring and evaluation of the impact of operations carried out by cluster members and the performance of the coordination team.

Advocacy, Promotion and Fundraising

  • Identify core advocacy concerns for the SC through a consultative process.
  • Participate when requested in meetings with sectoral and external partners, authorities, donors and other relevant interlocutors.
  • Support the development of reports and advocacy statements on behalf of the Shelter Cluster.
  • With the support of the supervisor, approach donors and other potential sources of funding to explain the SC strategy, challenges, and progress, and to advocate for funding for the overall shelter sector.
  • Coordinate with UNHCR and other partners to maximize communication impact to donors and others on the SC priorities.
  • Perform other related duties as required.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

Work Type: Regular

Job Id: 29367

Salary Grade: NB

Hardship Level: D

Family Location Type: Non-Family

Job Requirements

Minimum Qualifications

Education & Professional Work Experience

  • Years of Experience / Degree Level
  • For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education

  • Shelter-related sciences (e.g. civil engineering or architecture)    or other relevant field.
  • (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

  • CCCM Cluster Coordination
  • HCR Coordination
  • HCR Management UNHCR Tri-Cluster Knowledge and Coordination Skills Workshop
  • UNHCR Workshop on Emergency Management
  • (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience


  • Knowledge of the Humanitarian reform process and the role of the humanitarian community (UN System, Red Cross Red Crescent Movement, and NGO), preferably in shelter.
  • Knowledge of current humanitarian issues.
  • Good knowledge of shelter-related technical guidelines and standards.
  • Good communication skills.


  • Applied knowledge in UNHCR mandate, its policies and priorities in relation to IDPs, shelter and NFI. Demonstrated expertise in program management and reporting requirements.

Core Competencies

  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation

Managerial Competencies

  • Empowering and Building Trust
  • Judgement and Decision Making
  • Managing Resources

Cross-Functional Competencies

  • Negotiation and Conflict Resolution
  • Planning and Organizing
  • Stakeholder Management

Functional Skills

  • MG-Coordination
  • PR-Cluster Information Management Tools, Resources and Approaches
  • PR-Country Operations applying the Cluster Approach
  • ER-Inter-Agency Coordination Mechanisms
  • MS-Drafting, Documentation, Data Presentation
  • SP-Shelter Assessment including survey/implementation/monitoring/evaluation/coordination
  • PR-Global Shelter Cluster Strategy
  • (Functional Skills marked with an asterisk* are essential)

Language Requirements

  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language

Position Competencies

  • Competencies as defined in Job Profile

Language Requirements

  • Knowledge of English is Essential.
  • Knowledge of Amharic and Tigrigna is Desirable.


Applying Instructions

Additional  Information

  • Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training, or any other fees).
  • This position is advertised under a Fast-Track exercise.
  • An eliminatory or complementary written test for shortlisted candidates may be conducted which will be followed by competency-based interview.
  • Female Candidates are encouraged to apply.
  • Only shortlisted candidates will be contacted.

The closing date for submission of applications is 10 September 2021 Midnight, Ethiopia Time.

Interested and qualified applicants can apply through: UNHCR - Careers

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