TTP is a 5-year programme, which commenced in 2019 and will end in 2024. It focuses on customs, domestic tax and tax policy. The beneficiary institutions are the Ministry of Finance, Ministry of Revenue, and the Customs Commission.

A proposal for the phased development of a Business Process Transformation (BPT) initiative was approved by the Minister of Revenues in June 2019. The scope and methodology for the phases of the program, are as follows:

• Phase 1 – Core domestic tax business processes

• Phase 2 – Customs Commission core business processes
• Phase 3 – Regions harmonization (upon confirmed commitment of regional authorities)
• Phase 4 – All non-core Domestic Tax and Customs functions

The Business Process Transformation support team has been established and is currently supporting the design initiative for phase 1 and phase 2. Understanding the need for a continued and strengthened implementation of agreed work plans, the Tax Transformation Programme is looking to hire two business analysts who will be strongly supporting the design and implementation of the BPT initiative as per the developed work plan.

KEY RESPONSIBILITIES

The two (2) Business Analyst (BA) positions, as part of the Business Process Transformation team in the Tax Transformation Office, will be involved in the DESIGN and IMPLEMENTATION stages of each phase (described above).

JOB REQUIREMENT

• Master’s degree in Business Administration, Public Administration, Accounting and Finance, Law (or related business analysis qualifications), or a Bachelor’s degree and at least 5 years’ relevant practice-based experience on business analysis / civil service reform issues / legal drafting;
• Demonstrated ability to: identify inefficiencies, gaps or redundancies in current work practices; facilitate discussions with business process owners and advisors to identify ‘future state’ changes to be made; assist the development of necessary documentation (e.g. policy, legislative, administrative) to support the implementation of approved changes; use process modelling techniques and tools to map current and future state business processes;
• Strong writing and documentation ability to: (i) develop business case proposals for change; (ii) document user requirements within an information technology framework; and (iii) to prepare draft changes to policy, legislative and administrative documents;
• Understanding of the taxation and customs policies and practices would be an advantage;
• Strong communication and interpersonal skills;
• Experience using a BPMN-compliant Process Modelling tool is preferred;
• Experience working on business process reform initiatives within Government agencies is preferred
• Experience in the design and implementation of change management initiatives, preferably within government agencies;
• Work experience on project setting is highly valuable.

Please go to the following website for more information and to apply:

https://www.cowater.com/en/career/career-opportunities/