Call Center Agents

at Multichoice Ethiopia Plc
Location Addis Ababa, Ethiopia
Date Posted July 14, 2021
Category Business Administration
Job Type Full-time
Currency ETB


Serves customers by providing Channel and Bouquets information; resolving problems.

Answer phones to respond to general customer inquiries, and customer complaints.

Project a professional company image through phone and physical interaction.

Develop and maintain excellent relations with new and existing customers resulting in increased levels of customer retention.

Maintain proactive and reactive communication with our customers.

Job Requirements

·         Degree Qualifications in business or  social science fields

·         No experience required but experience in a related field is an  advantage.

·         Good command of Amharic and English languages

·         Volunteer to work up to 10 pm   but with intervals & also weekends.


Applying Instructions

Interested candidates are invited to send their CV and/or cover letters through ethiojobs.

Only shortlisted candidates will be contacted.

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