Call Center Agents
Location | Addis Ababa, Ethiopia |
Date Posted | July 14, 2021 |
Category | Business Administration |
Job Type | Full-time |
Currency | ETB |
Description
Serves customers by providing Channel and Bouquets information; resolving problems.
Answer phones to respond to general customer inquiries, and customer complaints.
Project a professional company image through phone and physical interaction.
Develop and maintain excellent relations with new and existing customers resulting in increased levels of customer retention.
Maintain proactive and reactive communication with our customers.
Job Requirements
· Degree Qualifications in business or social science fields
· No experience required but experience in a related field is an advantage.
· Good command of Amharic and English languages
· Volunteer to work up to 10 pm but with intervals & also weekends.
Applying Instructions
Interested candidates are invited to send their CV and/or cover letters through ethiojobs.
Only shortlisted candidates will be contacted.