1. Reporting to: The President of the Bank

2.  Job Summary/ Basic Functions:

Under the general direction of the President, plans, organizes, directs, coordinates and controls the overall activities of the IT Department; ensures that the IT systems necessary to support operations are in place and addresses the requirements of the bank; ensures that the core banking solutions operate uninterrupted in all branches and are free from security threats; periodically evaluates the current capabilities of existing systems and develops a plan for upgrading the IT systems of the Bank; must have solid IT background in Banking industry and consistently keep-up to date with advancements in the field.

3.  Duties and  Responsibilities:

• Plans, organizes, directs and supervises all telecommunications and infrastructure services including hardware installation, repair, replacement, connection, monitoring, security and backups;
• Schedules, prioritizes, assigns, and reviews the work of IT staff; monitors workload, deadlines, goals and progresses;
• Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees;
• Provides guidance to the systems, programming, and operation staff in the solution of hardware/software related problems;
• Directs all telecommunications and infrastructure services including hardware installation, repair, replacement, connection, monitoring, security and backups;
• Directs the continued evaluation and updating of the  website of the Bank;
• Evaluates emerging technologies and identifies hardware, software, and other resources necessary to accomplish the IT functions of the bank; recommends purchase of hardware/software required for the operation of the bank;
• Establishes IT operation standards, policies and procedures; recommends improvements in the existing IT systems to simplify operational and reporting procedures and improve performance standards.
• Ensures that the IT policies and procedures, operational plans, security policies, disaster recovery plans and IT auditing operations of the Bank are properly implemented;
• Ensures that the core banking system of the Bank runs smoothly with no interruption; assesses regularly possible scenarios of failures and devices appropriate solutions ahead of time;
• Reviews regularly the security status of the Banking solutions and takes appropriate preventive measures.
• Ensures that the reporting requirements of the various departments are addressed by the core banking and other IT solutions;
•  Identifies staff development and IT  training needs and ensures that training are provided to IT and other staff members of the bank;
• Prepares periodic reports on the overall operations of the IT department and submits to the management of the Bank;
• Prepares and implements the annual budget for information technology activities of the bank;
• Undertakes performance evaluation of his subordinates; and
• Performs other related duties as required.

Requirements  (Job Specifications):

M.SC. or First Degree in Computer Science, Computer Engineering, Software Engineering or related fields with 8/10 years of experience in IT jobs;  of which four years in managerial positions.

 Competency Required:

• Thorough knowledge of IT principles, concepts and practices
• Considerable knowledge of the bank core banking systems
• Ability to coordinate and direct subordinates
• Communication and interpersonal skills
•  Computer application skills