Community Outreach Team Leader

at Concern Worldwide
Location Pugnido, Gambela, Ethiopia
Date Posted June 30, 2021
Category Health Care / Medical
Job Type Full-time
Currency ETB


Employment Type: Definite period

Job Purpose;

The purpose of the position is to ensure the smooth integration and linkage of community Outreach activities with other CMAM components, IYCF & Livelihood backyard gardening activities  as part of Concern’s emergency nutrition response programme for South Sudanese refugees in Gambella region, Pugnido-I refugee camps through effective implementation of active case finding, early detection and treatment of acute malnutrition by applying regular two-step mass screening, awareness creation, health education, capacity building, technical support, hygiene and sanitation promotion by using the agreed UNHCR/ARRA nutrition standard operation procedures (SOP) and nutrition international guidelines for refugee’s context. The Outreach & Community Mobilization Team Leader is responsible for planning, coordinating, implementing, monitoring and evaluation of Community outreach activities of Concern Worldwide by increasing the programme coverage and ensure identification and admission of beneficiaries for comprehensive treatment throughout the follow-up period and minimize the rates of defaulter and non-responder cases. This position reports to the Nutrition Manager, and will works closely with other site Outreach team leaders, site team leaders, IYCF Officers/counsellors and Livelihood officers under the field office.

Main Duties & Responsibilities;

Planning, Technical supports and Facilitation

  • Prepare detail Outreach activities monthly Plan and ensure its implementation as per SPHERE & UNHCR performance standard with the agreed time -frame.
  • In collaboration with the site nutrition team and COAs, coordinate all nutrition surveillance activities, such as active and exhaustive MUAC screening of all the targeted groups in the refugee’s camp, including children below 5 years, pregnant and lactating women and medical social cases as per established criteria.
  • Plan, organize and execute CMAM, IYCF, MTMSG, Nutrition Screening training to the staff & incentive workers (Out-reach workers, HEWs, COAs, RCC and MTMSG facilitators).
  • Organize and provide capacity building training for CMAM Officers, Out-reach workers and COAs on basic hygiene and sanitation promotion.
  • Ensure that the follow up of admitted beneficiaries is completed through organized home visit sessions on weekly basis; to minimize the rate of defaulter and non-responded cases, and promote the better use of therapeutic and supplementary nutrition products given to targeted beneficiaries.
  • Provide technical support to the field staff on mainstreaming gender, protection, accountability, HIV/AIDS, and equality during the implementation of outreach activities.
  • Promote mass health and nutrition education, arrange drama and community conversation at community level and Concern nutrition center in the camp.
  • Prepare periodic review meeting with Out-reach workers and community representative (RCC) and concerned stake holders
  •  Take part in preparing all the required IEC/BCC materials and identifying and developing appropriate public health messages.
  • Serve as the focal point person for community outreach and mobilization activities.

Coordination and networking

  • Ensure good coordination with other Concern Outreach and site team leaders, IYCF Officer and other staff and provide frequent updates as per established project work plan activities and timeframe.
  • Ensure all stakeholders and relevant IPs working in the camps have excellent linkages with Concern nutrition sectors activities as per needs.
  • Establish good working relationships with Concern staff, government bodies, ARRA, UNHCR, WFP and other Implementing partners (WASH, Health, child protection, Psychosocial support).

Monitoring and Evaluation

  • Take part in any community based assessment, surveys and project evaluation in data collection, data entry, analysis and reporting in order to evaluate the impact of community outreach and mobilization activities
  • Oversee the collection of outreach data is in line with UNHCR/ARRA, Concern guidelines and according to internal and external donor requirements.
  • Plan and conduct joint project monitoring and evaluation activities with ARRA/UNHCR
  • Develop different monitoring tools based on the activities.

Reporting and Accountability

  • Ensure that outreach component utilizes standardized protocols, policies and guidelines, as prescribed by the UNHCR/ ARRA for refugee’s response in Gambella region.
  • Contribute to the preparation of internal and external reports
  • Prepare weekly, monthly and bi/annual report.
  • Ensure that program participants and stakeholders have clear information about the program activities as appropriate and relevant to them.
  • At all times, adhere to policies and guidelines of Concern.
  • Committed to CWW’s vision, mission and core values
  • Document good practices and success stories for learning and sharing
  •  Ensure that all community outreach activities are documented, project beneficiaries recorded in sex disaggregation and reported to the Nutrition manager.

Gender Equality

  • Demonstrate understanding of Concern Ethiopia’s Gender Equality Strategy
  • Contribute to ensuring that Concern Ethiopia is a place where men and women are treated equally and with  dignity and respect
  •  Demonstrate gender equality awareness and gender sensitivity and an ability to integrate a gender equality perspective into tasks and activities.


In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

  • actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
  • work with relevant colleagues  to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
  •  Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff Behaviour is disseminated among programme participants and communities.

Emergency Response;

  • Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopia Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.

Job Requirements

Person Specification;

  • BSc. in Nursing or public health, nutrition or related field.
  • Minimum of 3 years’ experience in emergency health and nutrition in Government or INGOs in Ethiopia.
  • Experience working in emergency or refugee camp context considered as an advantage.
  • Excellent written and spoken English and knowing local language (Nuer/Agnwak) is an added advantage.
  •  Experience in community mobilization activities and management of BSFP activities/ other related CMAM programme components activities.
  • Experience in providing training and capacity building for staff
  • Experience in nutrition surveys, including data analysis.
  •  Ability to understand and respect the cultural, religious and political environment and to work well with staff and local authorities in a diplomatic manner

Core Competencies;

  • Knowledge of CMAM and participatory approaches
  • Ability to work with teams and good team player
  • Analytical skills
  • Strong interpersonal and communication skills
  • Computer proficiency (excels, words and ENA software’s)
  • Capacity Building skills
  •  Ability to plan own work, set priorities, complete work under pressure or when faced with competing demands and report.

What We Offer;

  • A competitive salary and benefit package
  • Excellent medical benefits (100% cover including dependents)
  • 20 days annual leave
  •  26 weeks (paid) maternity leave, 18weeks(unpaid) parental leave


Applying Instructions

Interested applicants should send non-returnable C.V., application letter outlining how their experience and education fit this vacancy and copy of supporting documents to Gambella office, Pugnido.

Phone call is strictly forbidden

Apply via or in person at Concern Worldwide Gambella/Pinyudo Offices.

 Only short listed candidates will be contacted.

Safeguarding at Concern:

Concern has an organizational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide would be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to