Customer Service Officer (Maker/Checker)

at Dashen Bank S.C
Location Jigjiga, Somali, Ethiopia
Date Posted April 24, 2020
Category Accounting
Banking
Business Administration
Finance
Insurance
Job Type Full-time
Currency ETB

Description

Customer Service Officer (Maker/Checker ) For Jig Jiga Branch

DB/ Vacancy-033/20

Job Summery

  •  The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.
  • The Customer Service Officer (Checker) is responsible to check/authorize front office customer service support at the branch. S/he will handle checking/authorization of account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch in line with the policy and procedure manuals authorization limits.

Job Requirements

Academic & Professional Qualification

  • Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
  • Proficiency in Somali Language is Mandatory

Experience

Two (2) year of relevant experience

Required Technical Competency

  • Understands the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Office and good command of the core banking system.

 

 

Applying Instructions

Interested and qualified applicants should apply through ethiojobs.net (http://ethiojobs.net)

Note:

Interested and qualified applicants should apply through ethiojobs.net (http://ethiojobs.net)

Note:

  • Applicants should specify the vacancy number on the cover letter /application letter and fill all the details on application form from the link below  and shall save in PDF format (mandatory).
  • CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).
  • All relevant credentials stated on the application form /CV shall be scanned and attached in PDF format (mandatory).
WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to info@newjobsethiopia.com