Customer Service Officer (Maker/Checker)

at Dashen Bank S.C
Location Jigjiga, Somali, Ethiopia
Date Posted April 24, 2020
Category Accounting
Business Administration
Job Type Full-time
Currency ETB


Customer Service Officer (Maker ) For Jig Jiga Branch

DB/ Vacancy-034/20

Job Summery

  • The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Academic & Professional Qualification

  •  Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
  • Proficiency in Somali Language is Mandatory


  • Zero (0) year of experience
  • To be permanently assigned after Six (6) months of intensive training.

Required Technical Competency

  • Understands the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Office and good command of the core banking system.


Applying Instructions

Interested and qualified applicants should apply through (


Interested and qualified applicants should apply through (


  • Applicants should specify the vacancy number on the cover letter /application letter and fill all the details on application form from the link below  and shall save in PDF format (mandatory).
  • CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).
  • All relevant credentials stated on the application form /CV shall be scanned and attached in PDF format (mandatory).
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