Customer Service Officer – Maker-for Branches Under Jimma District

at Dashen Bank S.C
Location Jimma, Ethiopia
Date Posted July 2, 2021
Category Accounting
Job Type Full-time
Currency ETB


Customer Service Officer -Maker -for Branches under Jimma District

DB/ Vacancy-088/21

Job Summery

The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Academic & Professional Qualification

Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Eligible Applicants :- Only graduate students of 2020 and 2021 academic year.


Zero (0) year of experience

Required Technical Competency

Understands the basic mechanisms of general financial products and services.

Good knowledge of Bank’s accounting and procedures.

Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.

Excellent command of Microsoft Office applications and good command of the core banking system.


Applying Instructions

1. Interested and qualified applicants should apply through

2.   Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.

3.   Finally, please scan all relevant credentials ( Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).

3. Login to ethiojobs vacancy application website and attach the scanned documents in PDF format (*mandatory).

NB. *Applicants who do not have ethiojobs account need to register using personal email account,

*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).

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