at Qua Qua Capital Consultancy PLC
Location Addis Ababa, Ethiopia
Date Posted December 20, 2019
Category Customer Service
Job Type Full-time
Currency ETB


Job Summary

The incumbent needs to uphold a positive and professional attitude; and deliver the job in a passionate and empathetic manner. Need to act as a liaison and provide customers with primary information on the company, and its service offerings, with accuracy and efficiency. Helps in scheduling appointments, interview sessions and also in coordinating trainings for applicants. Provide excellent customer service and manage customer queries, complaints and answer phones in a professional manner. Keeping records of customer relations and ensure customer satisfaction. Assisting colleagues with administrative tasks.

Job Requirement

Educational Type & Level

  • Bachelor’s degree in related field.

Work Experience

  • One year of work experience as a receptionist, customer service representative or in related field.

Knowledge’s, Skills and Abilities

  • Skill in human relations and customer service.
  • Excellent written and verbal communication skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Experience with administrative and clerical procedures.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Prompt to adapt and endorse the core values of the company.

Place of work: Addis Ababa


Applying Instructions

Interested and qualified candidates are invited to apply by attaching their application, CV and scanned documents through our email, within seven days of this announcement.

Qua Qua Capital Consultancy PLC

Noah Centrum Building, Ground Floor

Mickey Leland St.

Bole Atlas, Addis Ababa, Ethiopia

Tel. 251-116 73 73 73/116 73 70 01

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