Customer service representative/ Administrative Assistant

at ECP Consultancy PLC
Location Addis Ababa, Ethiopia
Date Posted March 22, 2022
Category Administration
Job Type Full-time
Currency ETB

Description

Ethio College Prep is an educational consultancy that provides the tools, knowledge, and resources for Ethiopian students to get a world-class education in the U.S. and Canada. Our mission is to help our students become better equipped for real life through exceptional education.

We are currently looking for a highly motivated and energetic individual to join our team as a Customer Service representative

Responsibilities

  • Interacting with and assisting walk-in customers.
  • Providing a detailed description of our services to customers.
  • Handling incoming and outgoing phone calls.
  • Filling out various forms and organizing client details.
  • Getting customer information and passing it on to the relevant team member.
  • Building close relationships with customers.
  • Performing administrative tasks in the office
  • Assisting the general manager in day to day tasks
  • Assisting in the implementation of various marketing strategies.
  • Other relevant work assignments

Requirements

  • Degree in Marketing, Management, or related fields. Ethiopian airlines graduates are encouraged. There are no strict education requirements as long as the applicant fulfills the requirements below.
  • American standard English speaking and writing skills
  • People skills. Applicants should be polite, interactive, and energetic.
  • Close to Bole, Wollo Sefer. Preferably 1 taxi away
  • Preferably familiar with the U.S/Canada College Application process
  • Preferably an individual with internet access at home.
  • Experience in a similar position (preferable)

Female applicants only Age: 18 to 25

Work Hours: 9 am to 5 pm Monday to Friday. 9 am to 1 pm on Saturdays

Benefits:

  • Above-average salary
  • Lesser working hours (7 hours per day)
  • Huge room for growth within the company
  • 10% to 25% guaranteed salary increase after the first 6 months.

Location: We are currently situated in Mexico but we will soon be moving our offices to Garad City Center at Wollo Sefer. Applicants that live close to Bole/Wollo Sefer will get priority

If you fulfill the requirements above, you can apply online by filling out the form using the below apply button.

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