Director of Programs

at Mercy Corps
Location Addis Ababa, Ethiopia
Date Posted March 4, 2022
Category Management
Job Type Full-time
Currency ETB



  • The Position
  • The Director of Programs (DoP) is a key leadership and management position for Mercy Corps Ethiopia and works closely with the Country Director and Senior Management Team to set the overall strategic direction of the program portfolio. The DoP is responsible for new business development and management oversight of Mercy Corps Ethiopia programs, building and sustaining motivated and creative teams, ensuring technical quality and cross-program synergies and fundraising strategically.
  • S/he builds and maintains strong relationships with all agency stakeholders, and a productive and thoughtful work environment between the Programs and Support teams. The DoP works closely with the Program Performance and Quality (PaQ) Director and PaQ team to ensure programs are of high quality, demonstrate evidence as well as strong communications, influence, accountability, and overall quality assurance.
  • S/he will work in partnership with the Humanitarian and Durable Solutions Director to ensure that Mercy Corps Ethiopia’s portfolio has a relief to resilience framework, prioritizing innovative and impactful durable solutions for the communities in which we work, while ensuring humanitarian needs are being met. S/he provides leadership and mentorship to the program team, is responsible for staff development, and acts as the Country Director during his/her absence.
  • The successful candidate will be a team player that is an adaptive thought-partner and leader with a focus on delivery of quality and impactful programming. S/he will be committed to gender and social diversity, and will serve as a role model for Mercy Corps’ project managers, but also support staff, partners, and other stakeholders.

    Essential Responsibilities

    Strategy, Vision & Leadership

  • In partnership with the Country Director and Senior Management Team (SMT) ensure the development of the country wide strategic plan that reflects the portfolio of programs, including development of annual Fiscal Year Plans and sector strategies.
  • Ensure program portfolio champions Mercy Corps relief to resilience approach and leverages the agency expertise around markets in crisis.
  • In partnership with the PaQ director ensure cross portfolio and program communication and learning.
  • In partnership with SMT organize and facilitate country-level platforms for exchange including senior management meetings and other methods of engagement.
  • Ensure integration and linkages across portfolios of work, programs and field offices.
  • In partnership with the Country Director and assistance from SMT lead new business development initiatives including managing and coordinating proposal development efforts, donor engagement and communications.
  • Ensure new business opportunities are in line with Mercy Corps Ethiopia’s strategic vision and deliver impact, match donor requirements and address the local needs of communities.
  • Continue to look for new and innovative opportunities and ensure ongoing development of an idea/innovation pipeline to push forward innovations.

    Quality Portfolio Management & Implementation

  • Ensure programs are implemented in ways that are responsive to the communities, in line with Mercy Corps principles, values and strategic planning, and follow Mercy Corps compliance procedures.
  • In partnership with the PaQ Director ensure that programs are managed and meet the minimum standards for program management at Mercy Corps (PM@MC).
  • Ensure teams have access to essential technical expertise and support with an emphasis on market systems, economic and micro enterprise development technical support.
  • Ensure all program leads are using program management tools to ensure programming it on-time, on-scope and on-budget and using effective operational systems, including finance, logistics, security, and administration.
  • Ensure programs are coordinated and create opportunities for strategic discussion from the field teams to management and vice versa on implementation issues.
  • Oversight of the development of high quality donor reports for all programs under supervision prior to submission to the donor.
  • Ensure transparent use of financial resources in compliance with Mercy Corps and donor policies and procedures.

    Team Management & Commitment to Team Development

  • Directly supervise relevant program managers, Directors, Deputy Director both national and expatriate.
  • Work with Senior Mercy Corps Ethiopia Staff to recruit, manage and motivate an informed, skilled and efficient national and expatriate team; incorporate staff development strategies and Performance Management systems into team building processes.
  • Ensure program team members have Individual Operating Plans (IOPs) and are reviewed and provided with feedback on a formal and regular basis.
  • Mentor and contribute to an atmosphere conducive to professional growth and development for program staff in accordance with Mercy Corps’ commitment to excellence and achievement; encourage a team culture of learning, creativity and innovation.

    Representation & Diplomacy

  • With guidance from the Country Director, develop and maintain both internal and external relationships to ensure optimum program success including Mercy Corps headquarters and regional offices and teams, international and local NGOs, government officials, donor community officials, diplomatic corps and embassies, private sector partners, vendors, media and the general public.
  • In partnership with the PaQ Director and Country Director develop an influence plan and strategy.

    Minimum Qualification & Transferable Skills

  • MA/S or equivalent in management, international development or other relevant field; some economic development studies required.
  • 5-7 years’ experience administering donor grants for a variety of sectoral areas; specific experience in market systems and economic development and micro enterprise development.
  • 5-7 years’ demonstrated ability to build staff capacity in cross-cultural settings as well as excellent team-building and interpersonal skills.
  • 5-7 years of field experience, in positions of increasing responsibility.
  • Verifiable record of developing successful proposals for new projects and programs from conception to submission.
  • 5-7 years’ experience with donor requirements of USAID/USG, SIDA, DFID, corporations, private donors and/or foundations.
  • History of working effectively and respectfully with host country government, INGO and NGO partners.


WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to