Driver/Messenger

at UNOPS
Location Addis Ababa, Ethiopia
Date Posted February 5, 2020
Category Driver
Logistics
Tourism
Job Type Full-time
Currency ETB

Description

Under the general supervision of the Support Service Officer in Ethiopia, the Driver/Messenger provides reliable and safe driving services and clerical support ensuring high accuracy of work. The Driver/Messenger demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

The Driver/Messenger provides driving services to the staff in the office, Consultants and Experts and UNOPS staff on mission. He/She also provides clerical support services inside and messenger services outside the office.

Please also note this position is on retainer base and called upon need.

Driving Functions

  •  Ensures provision of reliable and secure driving services by a) driving office vehicles for the transport of authorized personnel and delivery and collection of mail, documents and other items and b) meeting official personnel and visitors at the airport.

§    Ensures cost-savings through proper use of vehicle through accurate maintenance of daily vehicle logs, provision of inputs for the preparation of the vehicle maintenance plans and reports.

  • Ensures proper day-to-day maintenance of the assigned vehicle through timely minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.
  • Ensures availability of all the required documents/supplies including vehicle insurance, vehicle logs, office directory, map of the city/country, first aid kit, and necessary spare parts.
  • Ensures that all immediate actions required by rules and regulations are taken in case of involvement in accidents.

 

Messenger Functions

§  Ensures prompt and accurate delivery of mails to all UN agencies, multilateral, bilateral, embassies and consular, government and non-governmental agencies/organizations operating from Addis Ababa. Delivers documents to the courier companies and other locations as required.

§     Takes care of office documents for protocol clearance, the Ministry of Foreign Affairs, other government agencies, Embassies and other international organizations operating from Addis Ababa. Also collects all documents destined to UNOPS ETOH office.

§  Assists on clerical work in the office when not performing messenger and driving functions. Specifically, S/he binds documents destined to the UNOPS ETOH office and other partners, and ensures that documents for filing are well arranged for easy tracking by the Support Service / Operation Staff.

§  He performs any other functions as determined by the Supervisor and Head of Support Services in Addis Ababa.

§  Expedite functions related to staff visa and customs formalities arrangement when required.

 

Results Expected:

  • The key result is accurate, safe and timely execution of the UNOPS office services
  • Timely execution of delivery functions;
  • Proactive follow-up on protocol issues with the Ministry of Foreign Affairs and other partners and government agencies;
  • Client satisfaction based on feedback against performance and measurements;
  • The office car always in good and serviceable condition.

Job Requirements

Qualifications and Experience

  • Secondary Education. Valid Driver’s license with minimum 3rd grade level.
  • 4 years’ work experience as a driver; safe driving record; knowledge of driving rules and regulations and skills in minor vehicle repair. Knowledge of the UN will be an advantage.
  • Fluency in  English  language

 

Required Competencies and Knowledge:

·         In addition to UN/UNOPS core values/competencies: diligence, attention to critical details, a keen sense of work priorities and resourcefulness in obtaining and researching important information;

·         A keen sense of ethics and integrity in dealing with clients and service providers.

·         Meets time-lines for delivery of assignments and services to clients;

·         Results-based and client service oriented attitude, as well as excellent organization skills are a MUST;

·         Demonstrated behaviour of professional and personal ethics, transparency and openness.

·         Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

·         Provides helpful feedback and advice to others in the office

·         Demonstrates excellent knowledge of driving rules and regulations and skills in minor vehicle repair

·         Demonstrates excellent knowledge of protocol

·         Demonstrates excellent knowledge of security issues

·         Remains calm, in control and good humoured even under pressure

·         Responds positively to critical feedback and differing points of views

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