Business Overview

Oxygen Hub is a multi-country initiative in Sub Saharan Africa that was launched to increase medical oxygen supply for underserved peri-urban areas and small/mid-sized towns. Oxygen Hub works with new and existing oxygen generation and delivery entrepreneurs and helps them significantly increase their scale and sustainability. With the ultimate objective of creating a large, sustainable, locally owned oxygen ecosystem and infrastructure, Oxygen Hub will tackle short-term COVID needs while also building a resilient, scalable, locally owned infrastructure to address ongoing medical needs.

Oxygen Hub is a franchise business where Oxygen Hub is a franchisor that supports franchisees by providing financing, equipment procurement & maintenance services, as well as strategic and managerial support to its franchisees across Sub Saharan Africa. Oxygen Hub currently has franchisees in Ethiopia, Kenya, and Nigeria and is planning to expand its presence across the continent.

Summary of Role

Oxygen Hub is looking for an Ethiopia Country Manager who will be based anywhere in Ethiopia working remotely. The Ethiopia Country Manager is responsible for supporting, managing, and monitoring the performance of Oxygen Hub’s Ethiopia franchisees/s as well as developing and implementing the Ethiopia country strategy. The Ethiopia Country Manager will work very closely with franchisees in Ethiopia and will support them with end-to-end support including supporting site selection and identification, development of a go to market strategy, business development, and implementation of Standard Operating Procedures (SOPSs) developed by Oxygen Hub. He/she will also support with the diligence and investment structuring processes for Ethiopian franchisees. He/she will report to the East Africa Region Manager.

Roles and Responsibilities

Country strategy

• Develop inputs for Oxygen Hub’s strategy for Ethiopia
• Support in guiding new site selection
• Undertake rapid assessment of market and eco system as requested to update data points, policy awareness and overall robustness of Oxygen Hub’s market intelligence in the medical oxygen and related space

Business/pipeline development

• Develop and manage pipeline of potential franchisees in line with country strategy
• Support franchisee due diligence by working with the broader Oxygen Hub team

Franchisee operations and support

• Serve as key point-of-contact for all franchisees
• Undertake and follow through all steps required for successful joint venture set-up
• Support franchisees with site selection, development of go-to-market plans, customer acquisition, sales, operations, regulatory questions, technology deployment, etc.
• Manage franchisee training process
• Regularly monitor franchisee performance around production, sales, distribution etc. identifying key areas of risk
• Serve as primary point of contact for customs clearance agents
• Undertake travel to various franchisee sites (operational and planned) as requested
• Develop franchisee workplan and manage operations according to the plan
• Hold regular meetings with franchisee accountants or finance department to ensure reporting is in line with O2H and in country requirements
• Carry out needs assessment for expansion
• Others

Regularly monitor and ensure O2H is aware of changes in regulatory landscape

• Maintain excellent and regular communication with all stakeholders
• Be able to liaise with lawyers or experts to refine and strengthen O2H model in Ethiopia

Skills and Qualifications

• 5-7 years’ experience in a healthcare operations or consulting role
• Bachelor’s degree or higher in health, economics, business management or related role
• Experience developing go-to-market strategy and route plan preferred
• Demonstrated understanding of sales and distribution
• Deep networks and connections with health facilities across Ethiopia
• Ability to develop connections with public and private sector healthcare stakeholders
• Ability to navigate and influence various government facilities and EIC in particular
• Proficient in Microsoft office applications especially Microsoft Word, Excel and PowerPoint
• Demonstrated ability to be flexible and agile
• Strong communication and problem-solving skills
• Demonstrated ability to work in a remote environment
• Ability to travel across Ethiopia
• Ethiopian national or authorized to work in Ethiopia