Field Service Technician – Navy ELMR Patching

at Motorola Solutions
Location Addis Ababa, Ethiopia
Date Posted July 4, 2020
Category Engineering
IT / Information Technology
Job Type Full-time
Currency ETB


If you are a current Motorola Solutions employee, please click this link to apply through your Workday account. Company Overview At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security. Department OverviewThe US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Systems Technologist, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world. Job Description Navy ELMR is geographically the largest, most complex ASTRO system in the world. The San Diego Patching FST will be responsible to implement monthly OS patching across one of the CONUS zones and will be based in San Diego, CA within the San Diego Master site. The patching includes, but is not limited to, monthly patch updates to Windows clients, Windows servers, RHEL servers, McAfee AV updates, and SQL data bases. Provide weekly reports of activities and accomplishments. Must have knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Responsibilities: Extensive verbal and written communication within the NAVY ELMR team. Implementing patching updates as provided by the Motorola Solutions ASTRO Security Update Service. Some travel of up to 25% annually may be required. Additional Requirements: **Must be US Citizen** Must be willing and able to obtain DoD Secret-level clearance as required. Required to complete standard form 86 questionnaire for national security positions. Assist the Master Site FSTs and Engineering as needed during normal daily maintenance within the master site, dispatch sites, and RF sites. Strong organization skills and a high attention to detail. Demonstrated experience working in IT production environments. Demonstrated ability to balance multiple concurrent responsibilities of varying priorities and shift focus from one to another with minimal loss of productivity or work quality. 2+ years in IT, networking, technician, field service, system technician/specialist. Must be in possession of Comp TIA Security+ certification or be cable of obtaining within the first 6 months of employment. Must be in possession of minimum ETA CET-a certification or be capable of obtaining within the first 6 months of employment. Ability to use and demonstration MS applications, Google email, and software tools. At least 2 + years of Networking (Wide and Local Area Networks) experience. Education or work experience may be substituted. Excellent knowledge and demonstration of hardware and software tools. Experience with VMware virtualization suites. Experience with McAfee suite of security products. Proficient with Windows 10, Windows Server 2012, and Active Directory. Desired Qualifications Comp TIA Network+, MCSE, and CISSP certifications. Experience with Host Based Security Systems (HBSS) Experience with CAC/PIV authentication based systems. Working knowledge of Radio Frequency (RF) theory. Experience with firewalls and security related applications. 2 years’ experience hands-on with Motorola ASTRO technology including Zone Core, ASTRO Networking, Microsoft Active Directory, McAfee security suite, MCC7500 dispatch, NICE Logging etc. Basic Requirements Associates degree and 1+ years experience or 2+ years as a technician, field/system specialist/technician, LMR, RF, networking or IT. Travel RequirementsUnder 25% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes EEO Statement Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.


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