HR/Admin Team Leader Ethiopia Assosa (re-advertised)

at Norwegian Refugee Council
Location AddisAbaba, Ethiopia
Date Posted July 23, 2022
Category Administration
Job Type Full-time
Currency ETB


All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

  • Role and responsibilities

The purpose of the Team Leader is to provide efficient and effective Human Resources Management support and office administration procedures at the NRC Assosa Area Office. The following is a brief description of the role.
Generic responsibilities

  • Management of HR and Administration staff
  • Implement NRC’s HR and administrations systems and procedures at area level
  • Day to day follow up of HR and administrative tasks are implemented including duty of care
  • Ensure compliance with NRC policies, handbooks, and the national labor law in all processes and procedures
  • Responsible to plan, organize and participate in staff recruitment in collaboration with HR at Country Office, and advise process of candidate selection, contracting, orientation and confirmation
  • Focal person for staff care and duty of care at area level
  • Prepare periodic HR reports and planning projections for submission to country office
  • Ensure relevant HR documents are secured both online and in hard copy according to NRC standards and SSD policy
  • Plan and source staff training in liaison with line managers including for orienting new staff
  • Liaison and collaborate with relevant local authorities and stakeholders

Specific responsibilities

  • Ensure provision, awareness and practical advice to all staff on the NRC HR policies and procedures, and their adherence to them
  • Ensure timely remittance and proper filing of all statutory deductions
  • Ensure timely processing of the monthly payroll information to the country office
  • Ensure maintenance of an effective, efficient and up to date staff records and filing system including contracts, leave, medical, awards, discipline, archiving, etc.
  • Employee relations issues including staff grievances, disciplinary measures, etc.
  • Plan and advise on the staff performance management and appraisal calendar and content
  • Manage recruitment of incentive and casual workers, management of personnel filed, and prepare payroll
  • Follow up the lease agreement for all NRC premises and at area and field level
  • Responsible for management of NRC premises at area level, and establish appropriate policies and procedures of accommodation at NRC Assosa in consultation with the Area Manager if required
  • Coordinate clearance of staff separating from the organization including exit interviews and final dues payments

Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • HR Manager and HR Coordinators at CO
  • Finance Coordinator
  • CC Coordinators
  • AM and APM

Scale and scope of position
1 HR Officer, 1 HR/Admin Assistant and cleaners
Statutory offices, HR Benefits service providers, HR consultancy service providers, Labour unions, employee rights interest groups, HR peer networks
Agresso/Unit4, NRC People, Intranet, NRC Workplace
Legal or compliance:
ToE, National labour law, taxation laws, etc.

  • Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

  • Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:

  • Minimum 3 years’ experience from working as an HR Officer or Team Leader in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • BA in Human Resources Management, Management or Business Administration
  • Understanding of the relevant laws and statutory requirements
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal

Context related skills, knowledge and experience:

  • Good knowledge of the area and context in Benishangul Gumuz Region
  • Good communication and interpersonal skills
  • Good cultural and awareness and sensitivity
  • Knowledge of local languages is an added advantage
  • Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
  • Strong organizational and team working skills
  • Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.
  • Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Handling insecure environments
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results
  • Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The individual Work- and Professional Development Plan
  • The Competency Framework
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