Being an employee of the Norwegian Refugee Council (NRC) in Ethiopia the Education Project Coordinator is expected to represent NRC in a responsible manner and always act in accordance with NRC’s Code of Conduct.

Roles & Responsibilities:

The HR Officer is responsible for the coordination of HR matters in organization.

Generic responsibilities

• Implement the organization’s HR systems and procedures at area level;
• Ensure adherence to organization’s policies and the National labor law in all processes and procedures;
• Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc.
• Coordinate with relevant partners, suppliers, authorities, lawyers etc.
• Prepare and submit periodic reports as appropriate;
• Train and support line managers in HR processes;
• Advice in personnel conflicts/processes when relevant;
• Ensure that staff records are up to date and filed appropriately;
• Ensure timely processing of the monthly payroll;
• Perform other tasks assigned by supervisor.

Specific Responsibilities

• Facilitate recruitment of new staff, do reference checks of selected candidates in collaboration with the concerned sector;
• Prepare Incentive staff payroll for the Area as per the organization’s incentive policy and procedure of the organization
• Take the lead in coordinating, facilitating and tracking trainings given to the organization’s staff
• Work together with the Support Coordinator on development and review of policies and procedures; revision of national staff ToEs
• Maintain and keep track of leave records and balances.
• Be a focal point person in the recruitment, contracting, induction and placement activities in the Area office in recruitment when needed
• Advice and support line manager in the recruitment and selection processes
• Ensure that all new staffs have filled ID forms and make sure every staff has the organisation ID card.

• Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff
• Ensure that staff records are up to date and filed appropriately
• Prepare incentive and casual staff contracts at Area level
• In consultation with the Support coordinator, provide technical input and be the focal point in addressing employee relation issues including staff grievances, disciplinary measure, etc.
• Update tracking sheet for personal files and make sure that all files are updated and have the necessary documents
• Keep always information of HR department confidential
• Update CV banking regularly
• Create CV pool system that can be used for emergency recruitment
• Support on the day to day routine activities of HR at the Area level
• Perform any assignment given by immediate supervisor

Generic Professional competencies

• BA Degree in Management or related fields with minimum of 3 years of experience
• Experience from working as a HR Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Knowledge about own manager skills/profile
• Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience

• Understanding of the relevant laws and statutory requirements.
• Good communication and interpersonal skills
• Wide knowledge of the NGO operations and the dynamics of the humanitarian sector
• A strong administrative service orientation
• Keen sense of compliance with policy and procedure
• Good employer-employee contract negotiation skills
• Personal conflict resolution and problem solving skills
• Strong organizational and team working skills
• Good cultural awareness and sensitivity
• Basic employee counselling skills
• Highly confidential
• Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications.

Behavioral competencies

• Handling insecure environments
• Managing resources to optimize results
• Empowering and building trust
• Managing performance and development
• Planning and delivering results