Humanitarian Response Manager

at Save the Children International
Location SNNPR, Ethiopia
Date Posted October 30, 2019
Category Business Development
Facility Management
Job Type Full-time
Currency UGX


ROLE PURPOSE: to manage, support and coordinate emergency responses that alleviate suffering and minimise mortality for disaster affected children and their families in Ethiopia, to ensure quality implementation of emergency projects/programmes, facilitate building capacity of regional governments on Early Warning, and in line with the organisation’s global priority for 2011: “Deliver high-quality, large scale emergency responses with strengthened internal support systems & procedures, and external resources”. Provide leadership in humanitarian emergency response programme implementation and reporting in all contexts of Save the Children humanitarian response in Ethiopia.  Play an active role in national technical meetings and working groups that assesses the needs of children in various technical humanitarian working groups. Contribute to monitoring exercises, ensure the collection and management of response related data, and reports are submitted in a timely way. Reflect in technical meetings Save the Children's commitment to improving quality and accountability in humanitarian work is upheld, and complies with all relevant policies and procedures with respect to child protection, health and safety.  Ensure close coordination and regular communication across SCI country office, award and budget management, timely and accurate reporting.


Key Objectives

1.     Improved delivery of timely, quality and effective emergency response programmes that meet the immediate needs of children

2.     Improved and sustainable systems, processes, and knowledge of emergency response across the organisation

3.     Delivery of a comprehensive package of emergency deployment mechanisms for staff and resources.



Oversight and management of humanitarian emergency programmes

ü  Liaison and work closely with field offices before, during and after emergency response in supporting and/or directly managing aspects of implementation of emergency response projects through the response cycle;

ü  Coordinate regular management and technical support visits to field offices and project sites to support implementation and ensure that programming meets/exceeds international standards and corresponds to work plans and budgets;

ü  Liaison and work closely with regional DPPBS and DRMFSS and ARRA offices to work on EW, capacity building and emergency response projects in close liaison with government staffs;

ü  Share information on potential new funding opportunities with PDU and work closely to coordinate the  development of new funding opportunities.

ü  Coordinate and lead on planning and implementation of new Save the Children humanitarian responses and delegated programme budgets, logistics, HR and TA coordination in Ethiopia Country Office

ü  Work closely with other thematic areas to harmonise humanitarian interventions and ensure minimum standards and integrated approach where possible.

ü  Together with relevant SCI staff and partners ensure project implementation plans, kick off meetings, regular monitoring and reporting in line with delegated Budget Holder responsibilities;

ü  corrective actions to address them;

ü  Ensure high quality communications materials are gathered and shared, and be ready to represent the organisation to external media agencies as required;

ü  Identify humanitarian best practices and compile lessons learnt and make use of them in future projects


Project implementation and operations management

ü  Work closely with the Logistics Team to ensure efficient delivery and support of humanitarian programmes.

ü  Coordinates technical support to field based SCI staff and partners in the course of project implementation.

ü  Coordinates and supports recruitment of key emergency response positions

ü  Prepares periodic reports on the implementation of humanitarian project activities as per the requirements of individual Donors and SCI to a high standard;

ü  Prepare humanitarian project implementation plans (annual plans) for projects she/he is responsible for.

ü  Handle humanitarian related communications with field staff and government partners.


Programmes and Grants Management Oversight;

ü  Manage the current humanitarian grants through organising monthly meetings to review BVAs; ensure SCI funds are spent/committed in compliance with the agreed objectives, timeframe and donor regulations

ü  In collaboration with finance staff, organises and maintains information on project overhead costs and ensures Master Budgets are in place and up to date

ü  Prepares humanitarian project budgets as part of planning a project, prepares annual and quarterly project budgets.

ü  Follows up on budget utilisation and project expenditure and makes periodic project budget revisions.


Capacity Building

ü  In collaboration with the Addis Ababa and field based SCI staff, makes assessment and analysis of the capacity of key staff and implementing field teams.

ü  Identify and recommend possible supports to staff and field teams to build their capacity and to facilitate project implementation.

ü  Co-facilitate in capacity building trainings of field staff.

ü  Facilitate humanitarian awareness training and related sessions targeting relevant project partners;

ü  Maintains regular communication and interaction with government office partners to facilitate and promote learning and information sharing with SCI.

Documentation, Learning and Research

ü  Ensures proper documentation of SCI’s humanitarian experiences and lessons are shared to the relevant units.

ü  Facilitates information sharing and learning between SCI and relevant Government partner offices, in the area of Child focused humanitarian response

ü  Participate in evaluation, monitoring and review to ensure strict compliance of programme activities with Save the Children national and global policies and procedures and with relevant donor regulations and agreements, SPHERE guidelines and the NGO code of conduct.


Representation, communication & relationship building

ü  Contribute to the maintenances of strong relationships with key national partners and coordinate with other INGOs with humanitarian capacity.

ü  Represent Save the Children’s humanitarian response to local authorities, donors, working groups, clusters, task forces, and other members of the humanitarian community.

ü  Establish links and good relationships with relevant government offices/authorities and NGO’s in the area of humanitarian response to refugees, pastoralist and non-pastoralist interventions.


Staff Management, Mentorship, and Development – Humanitarian

ü  Contribute to the country ERT in clarifying what it takes to serve in three different groups of needy population and their special needs: refugees, pastoralists and non-pastoralist.

ü  Manage the performance of staff under her/his supervision in the Humanitarian work area through:

o   Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;

o   Coaching, mentoring and other developmental opportunities;

o   Recognition and rewards for outstanding performance;

Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work

Job Requirements


ü  Academic Qualification: Most preferred is Master’s Degree/ BSC/BA degree in DRR, Humanitarian Response, Agricultural development, Economics, Management and Related field. For Masters Degree 5 years or for BSC/BA degree 7 years of work experience in DRR, Early Warning, Humanitarian Preparedness and Response in a number of fragile or complex contexts.


Skills and Experience :

ü  Practical experience DRR Project/programme development and management;

ü  Practical experience in EPP development and implementation;

ü  Practical experience in Early Warning Assessment, Food gap analysis through different means

including Household Economy Approach;

ü  Knowledge & experience in Child Centred and Community managed disaster risk reduction and resilience;

ü  Knowledge in Grant and Financial Management systems;

ü  Good understanding of Humanitarian minimum standards (SPHERE);

ü  Experience in Monitoring and Evaluation;

ü  Child rights programming and Rights based approach to development;

ü  Partnership and partnership management.

ü  Capacity building and civil society development.

ü  Facilitation and communication skills, etc.

ü  Good staff management skill and experience.

ü  Willingness to work and travel in often difficult and insecure environments.

ü  Experience of working in insecure environments.

ü  Good knowledge of humanitarian response and transitional programme concepts, policies, frameworks, strategies and components, as well as other development concepts and frameworks

ü  Good national, regional and field level experience in multi-sector humanitarian response, including food assisted programs.

ü  Experience in logistics management

ü  Solid budgeting skills and knowledge of key donor regulations

ü  Good interpersonal and communication skills including influencing, negotiation and coaching

ü  Good cultural awareness and ability to work well with individuals of diverse backgrounds and cultures.

ü  Knowledge of Save the Children's practices and procedures and ways of working with children.


Applying Instructions

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.


We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated


We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations.  A copy of the full role profile can be found at for External


We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.


All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

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