ICLA Officer

at Norwegian Refugee Council
Location Addis Ababa, Ethiopia
Date Posted April 30, 2020
Category Facility Management
Job Type Full-time
Currency ETB


ICLA Officer (National Position)

Ethiopia, Norwegian Refugee Council

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All NRC employees are expected to work in accordance with the organization's core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships. Certificate. The purpose of the officer position is to ensure the qualitative implementation of the Information, Counselling, and Legal Assistance (ICLA) programme in the Assosa refugee camps, with a particular focus on implementing programming related to Housing, Property (HLP), civil documentation and Identity documents issues. The ICLA officer is responsible for the implementation of project plans, policies and solutions. S/he contributes to issue resolutions, research and analysis activities and planning and day to day implementation of activities. The Legal Officers are responsible for assisting in monitoring and tracking the project deliverables and outcomes including preparation of highlight and checkpoints reports in relation to budget, schedule and resources at field level. This role also ensures compliance with methodologies, change management process, security policies, and quality assurance policies and procedures.

Application deadline:



Norwegian Refugee Council


ICLA Officer (National Position)



Employment type:

Permanent position

Percentage of full-time:


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Duties and responsibilities

General responsibilities

  • Ensure adherence to NRC policies and donor requirements
  • Develop annual activity and work plans
  • Promote and share ideas for improvement and necessary changes in activities
  • Cooperate with relevant partners and local authorities Initiate and implement ICLA programming in the zones
  • Ensure proper filing of all project documents
  • Prepare and develop progress reports as required by management
  • Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
  • Demonstrate commitment to NRC's mission, vision and value

Specific responsibilities

  • Support and conduct researches, assessment and studies under its portfolio, to inform information provided and guide counselling sessions with beneficiaries.
  • Assess ICLA issues (including HLP issues) in IDP sites as well as in return and/or relocation sites and work collaboratively with local authorities to address these issues Conduct Group Information Session to beneficiaries on issues and procedures that regulate enjoyment of civil documentation, identity documents and HLP rights, provide case specific counselling and/or legal assistance as required Assist beneficiaries to obtain documentation and/or corroborative evidence regarding land ownership and other legal identity documents.
  • Provide facilitated negotiation and other CDR approaches to beneficiaries where disputes arise between them and other members of the community or local authorities Compile up-to-date information on relevant HLP laws, procedures, and practices.
  • Help design and conduct legal identity, HLP, and CDR workshops with relevant stakeholders.
  • Where relevant, ensure shelter stakeholders - i.e. NRC, displaced owners, displaced tenants and/or local authorities - understand and agree to enter into and abide by NRC's Shelter agreements, and ensure that all documentation in relation to these agreements is available before implementation of shelter rehabilitation works
  • Where relevant lead mobile group information sessions, designed to raise awareness and provide information to displaced persons and host community, on access to civil documentation, legal identity documents, and related issues.
  • Provide beneficiaries who require more detailed information on civil documentation, legal identity documents, and related issues with mobile counselling services and technical assistance
  • Undertake regular monitoring & evaluation of activities, and contribute to monthly progress reports on activities, highlighting any technical or operational successes Input and update beneficiary data into ICLA's case management tools.
  • Work with relevant line bureaus, local administration and other humanitarian organizations operating in the region to ensure effective targeting is done to select the most vulnerable beneficiaries.
  • Adhere to ICLA policies, donor agreements, work plans, budgets and procurement plans.
  • Adhere to NRC's Human Resource, Financial, Logistics & Security policies and procedures, and coordinate with these support departments to ensure timely implementation of ICLA activities.


Generic professional competencies

  • Experience from working in a humanitarian/recovery context
  • Previous experience in the humanitarian sector in Beninshangul Gumuz is an asset
  • Documented results related to the position's responsibilities
  • Strong communication, interpersonal, analytical and negotiation skills
  • Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines Context/

Specific skills, knowledge and experience

  • A university degree in law is a very strong asset; a social sciences degree with a paralegal qualification and/or a background in protection related work may be considered in lieu of a law degree for exceptional candidatesMinimum 3 years related work experience
  • Familiarity with laws, procedures and practices operative in the Somali region, particularly laws and procedures related to HLP.
  • Experience in working with government authorities and vulnerable beneficiaries
  • Protection work experience with an INGO is an asset
  • Proven skills and experience in case management and conflict resolution
  • Advanced computer skills, especially in Word, Excel, Power Point and Outlook
  • Fluency in written and spoken English and Amharic

Personal qualities

Planning and delivering results Empowering and building trust Communicating with impact and respect Diplomatic Ability to work under pressure and with limited supervision in a challenging environment Pro-active, goal-oriented and results driven Flexible and creative Excellent communication skills

We can offer

Commencement: ASAP, shortlisting and Interviews will continue as applications are received Contract period: One year with possibilities of extension Salary/benefits: According to NRC's general directions Duty station: Benishangul Gumz - Kamashi/Metekel zone with travel to the fields To apply for the position - Please push the button 'APPLY HERE' and don't go through other way as your application may not get by the right person.




Desta Fanta

HR Coordinator

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

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