Information, Counselling and Legal Assistance (ICLA) Officer

at Norwegian Refugee Council (NRC)
Location Addis Ababa, Ethiopia
Date Posted March 27, 2020
Category IT / Information Technology
Job Type Full-time
Currency ETB


Information, Counselling and Legal Assistance (ICLA) Officer (National Position)

Ethiopia, Norwegian Refugee Council




Norwegian Refugee Council


Information, Counselling and Legal Assistance (ICLA) Officer (National Position)



Employment type:

Permanent position

Percentage of full-time:


Webcruiter ID:




Social sharing :

Duties and responsibilities

Generic responsibilities: Ensure adherence to NRC policies and donor requirements Develop annual activity and work plans Promote and share ideas for improvement and necessary changes in activities Cooperate with relevant partners and local authorities Implement delegated ICLA programme activities according to plan of action Ensure proper filing of all project documents Prepare and develop progress reports as required by management Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist


Generic professional competencies: Experience from working in a humanitarian/recovery context Documented results related to the position's responsibilities Strong communication, interpersonal, analytical and negotiation skills Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines Context/ Specific skills, knowledge and experience: A university degree in law is a very strong asset; a social sciences degree with a paralegal qualification and/or a background in protection related work may be considered in lieu of a law degree for exceptional candidates Minimum of 3 years' relevant experience is required Some familiarity with civil documentation and legal identity laws, procedures and practices operative in Ethiopia and the Gambella region Some experience in working with government authorities and vulnerable beneficiaries Protection work experience with an INGO in the Gambella region is an asset, particularly child protection related experience. Proven skills and experience in case management and conflict resolution. Advanced computer skills, especially in Word, Excel, Power Point and Outlook. Fluency in written and spoken English is mandatory. Must speak both Nuer and Anyuak languages.

Personal qualities

Personal Qualities: Diplomatic Ability to work under pressure and with limited supervision in a challenging environment Pro-active, goal-oriented and results driven Flexible and creative Excellent communication skills A sense of humor Behavioral competencies: Managing resources to optimize results Strategic thinking Handling insecure environment Planning and delivering results

We can offer

Commencement: ASAP, shortlisting and Interviews will continue as applications are received Contract period: One year with possibilities of extension Salary/benefits: According to NRC's general directions Duty station: Gambella, Pugido with travel to the fields To apply for the position - Please push the button 'APPLY HERE' and don't go through other way as your application may not get by the right person.




Desta Fanta

HR Coordinator

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Applying Instructions

The Norwegian Refugee Council (NRC) is present in five regions in Ethiopia, providing refugees and internally displaced people with emergency relief and help them to rebuild their lives. NRC works within the sectors of Education, Shelter, WASH, Livelihood and Food Security, ICLA (Information, Counselling and Legal Assistance), and Child Protection. The purpose of the officer position is to assist with day-to-day implementation of the Information, Counselling and Legal Assistance (ICLA) Programme in the Pugnido Refugee camps and surrounding host community areas.

Application deadline:

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