|Location||Addis Ababa, Ethiopia|
|Date Posted||October 15, 2020|
|Category|| IT / Information Technology |
|Job Type|| Full-time |
Sunsisters Trading PLC is looking for a competent, motivated, experienced IT Officer to join the organization. This is an exciting opportunity to be part of a dynamic team. The IT Officer will take care of the day- to-day support and troubleshooting of all software and equipment (desktops, laptops, printers, and copier and telephone lines).
Duties and Responsibilities:
- IT Security
- Consulting new technology and solution to assist the business
- Website: Hosting, including liaising with web designers
- To assist with installation of ERP.
- Configuration and Troubleshoot server issues
- Respond to requests for technical assistance in person, via phone, electronically Give remote support to users. (telephone, any Desk or TeamViewer)
- Learn fundamental operations of commonly used software, hardware, and other equipment
- Diagnose and resolve technical hardware and software issues
- Provide Level-1/2 support and troubleshooting to resolve issues,
- Assures system stability and security Analyzes problems and implement solutions according to relevant procedures Provide accurate information on IT products or services Demonstrate good social skills in a professional environment.
- Performs other duties as assigned or required.
- Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
- At least three (3) years of relevant work experience.
- Strong understanding of network infrastructure and network hardware, Hands-on experience with monitoring, network diagnostic and network analytics tools,
- Strong understanding of network infrastructure and network hardware,
- Required Experience: Mid-Level (2+ - 5 years’ experience)
Interested applicants, who fulfill the above requirement, are invited to send their non-returnable application with CV and copies of relevant documents through HRsunsisters@sunshineinvestmentgroup.net