Manager, Customer Relationship

at Amhara Bank S.C.
Location Addis Ababa, Ethiopia
Date Posted November 23, 2022
Category Management
Job Type Full-time
Currency ETB


Internal Vacancy Announcement No. ABa/EVA 001/22

Essential Functions

  • Targets potential customers, identifies their needs, recruit and establish credit relationship.
  • Advises/consults customer about the credit process, types, terms, eligibility, utilization, debt servicing, etc. and cross-sells products.
  • Collects and checks all required loan processing documents and provides acknowledgement letter to the customer.
  • Gathers adequate financial and non-financial information about the customer and forwards to the Credit Risk Analyst including loan-processing documents collected from customer.
  • Evaluates the business performance of the customer and recommends on customer’s loan/advance requests.
  • Facilitates collateral estimation, credit information, legal opinion, and loan and mortgage contracts preparation.
  • Signs on the contracts with attorney and facilitates registration of mortgage contracts and disbursement of approved loan.
  • Communicates credit decision to customer.
  • Follows-up repayment/utilization of the loan and ensures end use of the loan
  • Verifies the physical conditions of customers’ business and assets.
  •  Produce periodic performance reports of the customer (both business and loan account performance)

Place of Work: Addis Ababa, Bahir Dar, Gondar,Dessie, Adama

Job Requirements


  • MBA/BA degree in Management, Accounting, Finance, Economics, Business Administration or related field,


  • Seven/7 years of relevant Banking experience, of which 2 years as Senior Customer Relationship Officer
WARNING: Do not to pay any money to get a job. Please report fraudulent jobs to