Manager, District Business

at Amhara Bank S.C.
Location Addis Ababa, Ethiopia
Date Posted November 23, 2022
Category Other
Job Type Full-time
Currency ETB

Description

Internal Vacancy Announcement No. ABa/EVA 001/22

Essential Functions

  • Involve  in the development /revision  and implementation of the District Office’s functional strategy aligned with the business level strategy;
  • Coordinate, support and monitor the overall Resource Mobilization plan and performance of branches
  • Develop and implement ways of maximizing resource mobilization performance of branches and coordinate same with other concerned units;
  • Provide support in establishing & building customer relationships with corporate retail & MSME customers;
  • Participate in developing,  communicating and  following up the  implementation of  desired customer service quality standards at branches to ensure  consistent superior service;
  • Assess  service delivery level at  branches  of the district office through methods such as customer survey to narrow down the gap against customers ‘perception & experience;
  • Place ongoing customer communications, benchmarking of best practices and performer in a dialogue about their problem and perceptions;

Place of Work: Addis Ababa, Bahir Dar, Gondar, Dessie, Adama

Job Requirements

Qualification

  • BA degree in Management, Economics, Business Administration, Accounting or related field,

Experience

  • 8 years of relevant experience in the Banking Operation of which at least two (2) years at supervisory position.
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