Monitoring, Evaluation, Accountability and Learning Manager

at Medical Teams International
Location Addis Ababa, Ethiopia
Date Posted January 4, 2023
Currency ETB


JOB SUMMARY                                                                                                                                                       The MEAL Manager will provide overall MEAL coordination and management for all whole MTI country program, ensuring effective MEAL processes and procedures are in place that support high-quality programming advancing Medical Teams International’s (MTI) work in serving the poor and vulnerable. The role includes (but is not limited to) development and oversight of the MTI MEAL system, design and supervision of Ethiopia health and nutrition program evaluations, and design, development and implementation of knowledge management systems and the program’s learning agenda. The MEAL Manager will also contribute to MEAL in proposal development. As a part of the MTI team, the Manager will use their skills and knowledge to ensure that MTI delivers high-quality programming and continuously works towards improving the impact of its programming. The MEAL Manager will work directly with the operations, technical and program staff to ensure implementation of high-quality MEAL at the field level. Working closely with headquarters technical advisors and experts, the MEAL Manager develops effective MEAL systems and data collection tools; collects data using qualitative and quantitative methods; and conducts data entry and analysis.

JOB RESPONSIBILITIES                                                                                                                                  


  • Supervision and Capacity development:
  • Supervise country office and field MEAL staff.
  • Provide training based on identified gaps.
  • Provide coaching/mentoring of staff and on-the-job training to improve skills of the staff in MEAL.
  • Deliver intermediate-level training to the MEAL team and conduct a training on qualitative techniques for data collection for interviewers.


  • Develop country office M&E processes, methodologies and tools for planning, monitoring, evaluation, accountability and learning in line with Medical Teams policies and standards
  • Monitor implementation of systems, processes and tools ensuring quality and consistency in M&E collection and reporting
  • Produce a comprehensive M&E plan for the program and conduct regular monitoring of progress toward that plan
  • Provide technical expertise in household survey sampling design, questionnaire development, enumerator training and implementation, including programming needed for electronic data collection
  • Contribute to the development of project proposals and reports, including assessments, logframes, M&E plans, baseline and endline survey reports.
  • Monitor, analyze and summarize data collected from surveys and project activities
  • Conduct data quality assessments & data audits to ensure that the collected data is accurate and maintains the integrity of the project
  • Conduct beneficiary interviews, focus group discussions, and quality improvement verification visits to the project sites as required by the program.
  • Assess the quality of collected data for the indicators and ensure that data pitfalls and issues, are mitigated; Coordinate routine data quality audits conducted in different sites, compile results at the level of a project and develop actions plans to implement corrective measures and manage tools and methods for assessing data quality for all indicators.


  • Contribute to the establishment of an effective complaints, accountability and response mechanism to enhance feedback, trust and confidence with beneficiaries
  • Ensure accountability is integrated into country strategies, program design, monitoring and evaluations, recruitment, staff onboarding, trainings and performance management, partnership agreements, and highlighted in reporting.
  • Ensure data storage and systems for sharing are set up to protect confidentiality of personally identifying beneficiary data and adhere to generally accepted principles for data protection.
  • Support safeguarding of program participants and personnel through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, and Child & Vulnerable Adult protection policies and sexual harassment policies.
  • Follow up with program teams to ensure the implementation of activities in line with Do No Harm and the conflict sensitivity.


  • Develop systematic approaches that support documenting how change is happening within programs and making knowledge accessible and usable at local, country office and global level to inform programming
  • Support and organize collection of success stories, case studies and photos of activities for knowledge management
  • Maintain a filing system for all MEAL activities, reports and analyses in hard and soft copies, including backups

Collaboration and Coordination:

  • Collaborates with Medical Teams HQ Programs and technical team for data sharing, reporting, and quality improvement
  • Coordinate with M&E counterparts in other organizations and information management working groups
  • Collaborate with local Ministry of Health (MoH) for ethics approvals for all surveys


  • Additional duties as assigned.
  • Commitment to Medical Teams International Calling Statement and Core Values.

Department:  Operation

Team: Support Staff

Reports to (position): Country Director

Work Days & Hours: Monday-Friday, 40-48 hours/week, occasional weekends and public holidays

Travel: Regular travel to field offices

If Manager of Staff, Positions Supervised(directly & indirectly): TBD

Job Requirements


  • Bachelor’s Degree in Public Health, Demography, Statistics, Social Sciences or related field or equivalent experience required.
  • Certificate or a Masters in monitoring and evaluation preferred.


  • At least three years of experience with monitoring and evaluation systems in a humanitarian or development context required
  • Proven experience in collecting quantitative and qualitative data using various survey modalities and sampling methodologies, including development of collection instruments, training of enumerators, monitoring of field collection and data quality control.
  • Experience managing and providing ongoing training to staff involved with data collection and reporting.
  • Experience with electronic data collection and management (Kobo preferred).
  • Experience with HMIS data management and development of project monitoring systems
  • Skills in IT, databases, statistical software and analysis, particularly in areas related to monitoring and evaluation.



  • Sound theoretical knowledge and demonstrated skills of monitoring and evaluation systems including quantitative and qualitative data
  • Knowledge of project cycle management
  • Knowledge of CHS and SPHERE standards
  • Knowledge of quantitative and qualitative survey methods
  • Knowledge of evaluation methodologies
  • Knowledge of mHealth and digital data collection systems
  • Familiarity with grant management and institutional donor requirements related to proposals and reporting.


  • Skilled at building and maintaining a high functioning, high performing work team
  • Excellent verbal and written communication skills
  • Strong proposal and report writing skills.
  • Professional working proficiency in English.
  • Strong computer literacy skills in word processing, spreadsheets, data collection software, data analysis software and presentations
  • Well-organized, with strong problem-solving skills and outstanding attention to detail
  • Strong and effective interpersonal skills in working with colleagues in a multicultural environment
  • Strong Experience on DHIS2 Management tools/Platform


  • Self-directed, intrinsically motivated; proven capacity to multitask, work successfully in a team and be responsive to time-sensitive deadlines
  • Ability to work collaboratively with others.
  • Ability to work effectively and efficiently across teams and time zones while remote
  • Ability to travel to project locations regularly
  • Ability to present technical information in lay terminology



The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee must be able to:

  • Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
  • Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
  •  Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
  • Frequent close vision and the ability to adjust focus.
  • Occasionally ascends/descends stairs, steps, or ladder.
  • Occasionally move about inside an office to access file cabinets, office machinery, meet with collogues, etc.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • Seldom to occasionally positions self to Stoop, kneel, crouch, or crawl.
  •  If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.


  • The employee may be required to travel to remote areas of Ethiopia where there are potential health hazards and risks, no or limited internet and phone network, limited hygiene facilities, extreme hot or cold weather, and very basic living conditions.

NOTE:  The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position.  Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change.

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