Monitoring, Evaluation, Accountability and Learning Manager – Hub Level
| Location | Addis Ababa, Ethiopia |
| Date Posted | March 21, 2020 |
| Category | Economics Social Sciences |
| Job Type | Full-time |
| Currency | ETB |
Description
ROLE PURPOSE:
Reports to: Head of MEAL (in line management) and Hub POD (in dotted line management)
Dimensions: Save the Children works in 9 regions in Ethiopia with a current staff complement of approximately 1,800 staff and current expenditure of approximately $90+ million each year.
Staff directly reporting to this post: Area Office/FO/Project MEAL Coordinators
KEY AREAS OF RESPONSIBILITIES:
Management and Leadership
- Provide overall supervision and leadership on the MEAL functions and strategy delivery at Hub level
- Prove supervision, mentorship and professional development to MEAL staffs in Hub so that staffs have the required capacity and enthusiasm to undertake their responsibilities
- Provide oversight of MEAL budget and ensure effective and timely utilization for the appropriate MEAL activities
- Be the key link among the MEAL team, Hub level operations team and PDQ team at Addis
- Ensure MEAL evidences (IPTT, project performance/action trackers, etc) are used for management decision making and continuous performance improvement and be part of the Hub level management team members/
MEAL System Development and Management
- Undertake responsibilities for the roll-out of the MEAL system in specified area offices/geographic locations
- Ensure that MEAL Team, area operations and project staff understand the various steps and tools for the MEAL system and that this is used consistently across projects / areas
- Ensure programmes/projects are using Quality Benchmarks as part of their day to day implementation and quality monitoring practices
- Support on the design and roll-out of standardized monitoring tools and methodologies as required by the MEAL Head and field level teams.
- Ensure every project has at least 30% engagement (level of effort- LoE) by respective MEAL personnel.
- Ensure functional accountability mechanisms are in place as the four pillar of accountability (Information sharing, participation, establishing and implementing Compliant and Feedback Mechanisms (CFM), and staff capacity building.
- Ensure that regular monitoring/MEAL reports are received and communicated effectively to MEAL Head and other relevant bodies in the national office
- Ensure periodic report are as per the standard quality, standard template, time frame and communicated accordingly
- Ensure communities and children know their rights and entitlements, have access to project information and participate in decisions that affect them
- Ensure communities and children have access to safe and responsive mechanisms to handle their complaints and feedback
Learning and Knowledge Management
- Lead the implementation of LKM framework in the Hub and support there is a functional LKM system and capacity in the Hubs, Area Offices and FOs
- Support programmes in the identification of learning objectives and evidence gaps.
- In close collaboration with program team facilitate in generating, storing and sharing knowledge (most significant change story, meta-analysis, research/evaluation summary reports, etc).
- Ensure utilization of learning and knowledge generated in decision making and programme improvement (maintain up to date Hub action tracker and monitor the utilization and application)
Technical Support and Capacity Building
- Undertake continuous staff capacity assessment and develop capacity building plans
- Provide training and capacity building for field-level staff as required
- Ensure relevant staffs received proper orientations, inductions, training to help them deliver their MEAL responsibilities
- Sets standard and agreed performance objectives for all direct reports
- Conducts at least 6 One-to-ones on monitoring meeting in a year and have documents as evidence
- Conducts midterm performance review at midyear for direct reports
- Conducts end line performance evaluation for direct reports, documents and submits to HR
Programme design, research, evaluations, assessments and other studies
- Participate in programme designing process and ensure MEAL components (monitoring, evaluation, assessment/baseline, accountability and learning) are appropriately planned for and adequately budgeted in the programme design
- Ensure projects/programmes have SMART objectives & indicators, MEAL plan and are in consistency to each other
- Follow up FO/Themes periodically assess and update changes in children needs (especially deprived children)
- Ensure evaluations are undertaken as per the threshold and FO/AO maintain up-to-date evaluation trackers to monitor delivery and action planning
- Lead/participate in project/ programme baseline, evaluations, researches and assessment activities in his/her areas of jurisdiction
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
- Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
Ambition:
- Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
- Widely shares their personal vision for Save the Children, engages and motivates others
- Future orientated, thinks strategically
Collaboration:
- Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
- Values diversity, sees it as a source of competitive strength
- Approachable, good listener, easy to talk to
Creativity:
- Develops and encourages new and innovative solutions
- Willing to take disciplined risks
Integrity:
- Honest, encourages openness and transparency
KEY COMPETENCIES (Save the Children competency framework – to Skilled level)
- Leading and inspiring others
- Delivering Results
- Developing Self and Others
- Problem Solving and decision making
- Innovating and adapting
- Applying Technical & Professional Expertise
- Working effectively with others
- Communicating with Impact
- Networking
Job Requirements
QUALIFICATIONS AND EXPERIENCE
- BSc/BA/ MSc/MA degree in an area of social development or equivalent.
- Recommended a minimum of six years, out of which three years of NGO management experience in a M&E role in both emergency and development contexts, preferably with solid experience in more than one of the following priority sectors: education, protection, rights governance, HIV/AIDs, health and nutrition, and emergencies
- Direct experience of rolling out and managing M&E systems and of working on all aspects of MEAL
- Demonstrated commitment to building staff capacity, skills in training and capacity building
- Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
SKILLS AND ABILITIES
- Ability and willingness to travel to field sites and work in remote locations, often for prolonged periods of time
- Highly developed interpersonal and communication skills including influencing, negotiation and coaching
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
- Strong results orientation, with the ability to challenge existing mindsets
- Ability to present complex information in a succinct and compelling manner
- Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
- Fluency in English, and other national/local languages both verbal and written essential
- Commitment to Save the Children values
Applying Instructions
The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realize the right of children and to ensure their voices are heard.
We are working towards three breakthroughs in how the world treats children by 2030:
- No child dies from preventable causes before their 5th birthday
- All children learn from a quality basic education and that,
- Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.
Application Information:
Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at https://stcuk.taleo.net/careersection/ex/jobsearch.ftl
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All employees are expected to carry out their duties in accordance with our global anti-harassment policy.