About Our Organization:

Best Western Plus Pearl Addis is a global brand hotel chain perfectly located with only 2 Kms distance from Bole International Airport and just a short walk distance from Bole Medhanialem Cathedral.

Job Summery

Night auditors work night shifts at the front desks of hotels. They perform the duties of both an accountant and a front desk agent by bookkeeping and processing finances, as well as checking guests in or out and attending to their requests.

Night auditor Main Duties and Responsibilities

• Keeping hotel financial records in order.
• Processing invoices, transactions, room charges, refunds, etc.
• Preparing and distributing employee checks.
• Verifying that all accounts are balanced and supported by documentation.
• Checking guests in and out of the hotel.
• Responding to guests' needs, requests, and complaints.
• Answering the phone and making reservations.
• Summarizing each night's operations and listing any follow-up tasks for management.
• Following End of Day procedures.

Night auditor Requirements:

• Bachelor's degree in hospitality or similar.
• A minimum of 3 years of experience as a Night auditor or similar.
• Past experience in customer service or hospitality.
• Proficient in hotel front desk software such as Hotel Key,  and opera.
• Experience with accounting procedures and administrative tasks.
• Proficiency with computers.
• Analytical mind, with strong attention to detail and an affinity for numbers.
• Good organizational and time-management skills.
• Self-motivated, proactive work ethic.
• Strong aptitude for customer service.