Night Manager & Auditor

at Best Western Plus Pearl Addis
Location Addis Ababa, Ethiopia
Date Posted June 18, 2022
Category Audit
Job Type Full-time
Currency ETB

Description

Job Description

About Our Organization:

Best Western Plus Pearl Addis is a global brand hotel chain perfectly located with only 2 Kms distance from Bole International Airport and just a short walk distance from Bole Medhanialem Cathedral.

Job Summery

Night auditors work night shifts at the front desks of hotels. They perform the duties of both an accountant and a front desk agent by bookkeeping and processing finances, as well as checking guests in or out and attending to their requests.

Night auditor Main Duties and Responsibilities

  • Keeping hotel financial records in order.
  • Processing invoices, transactions, room charges, refunds, etc.
  • Preparing and distributing employee checks.
  • Verifying that all accounts are balanced and supported by documentation.
  • Checking guests in and out of the hotel.
  • Responding to guests' needs, requests, and complaints.
  • Answering the phone and making reservations.
  • Summarizing each night's operations and listing any follow-up tasks for management.
  • Following End of Day procedures.

Job Requirements

Night auditor Requirements:

  • Bachelor's degree in hospitality or similar.
  • A minimum of 3 years of experience as a Night auditor or similar.
  • Past experience in customer service or hospitality.
  • Proficient in hotel front desk software such as Hotel Key,  and opera.
  • Experience with accounting procedures and administrative tasks.
  • Proficiency with computers.
  • Analytical mind, with strong attention to detail and an affinity for numbers.
  • Good organizational and time-management skills.
  • Self-motivated, proactive work ethic.
  • Strong aptitude for customer service.
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