SUMMARY

Reporting to the General Manager, the Deputy General Manager assists the General Manager to plan, develop, implement and oversee company initiatives and projects. She or he oversees the company’s operations, has budgeting responsibilities and is involved in hiring and evaluating company employees. She or he also assumes the General Manager's responsibilities in his absence.

JOB DUTIES

• answer phones and transfer to the appropriate staff member
• take and distribute accurate messages
• greet public and clients and direct them to the correct staff member
• coordinate messenger and courier service
• receive, sort and distribute incoming mail
• monitor incoming emails and answer or forward as required
• prepare outgoing mail for distribution
• fax, scan and copy documents
• maintain office filing and storage systems
• update and maintain databases such as mailing lists, contact lists and client information
• retrieve information when requested
• update and maintain internal staff contact lists
• co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards
• type documents, reports and correspondence
• organize travel arrangements for staff
• co-ordinate and organize appointments and meetings
• assist with event planning and implementation
• monitor and maintain office supplies
• ensure office equipment is properly maintained and serviced
• perform work related errands as requested such as going to the post office and bank
• keep office area clean and tidy
• Works out funds requirements and how to reallocate surpluses

Education