Office Coordinator,

at Mastercard Foundation
Location Addis Ababa, Ethiopia
Date Posted June 23, 2022
Category NGO
Job Type Full-time
Currency ETB


About Mastercard Foundation
Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.
 Our role at the Mastercard Foundation is to be a catalyst. Our Young Africa Works strategy focuses on working with others to spur systemic change so young people have the opportunity to find work that is dignified and fulfilling.
The Foundation has opened offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda, building a broader leadership presence in Africa to develop specific strategies that support youth employment. Within a country, we work with governments, the private sector, educators, young people, and other funders to improve the quality of education and vocational training, prepare young people for the work force, expand access to financial services for entrepreneurs and small businesses, and connect job seekers to dignified and fulfilling work.
We are ambitious and driven. Our values transcend and rise above everything else as our guide. We encourage you to bring your bold ideas, curiosity, and expertise to your work. We laugh at ourselves and with each other. We are a team. Our journey together makes our impact even more meaningful.

The Foundation has begun working within Canada in partnership with Indigenous communities and post-secondary institutions to listen, learn, and best understand how we can act in meaningful ways. The EleV strategy was co-created with Indigenous communities, young people, and partners to enable 30,000 Indigenous youth to complete their education and transition to dignified work aligned with their values and aspirations.
As reflected in Canada’s Truth and Reconciliation Commission Calls to Action, education is a key driver of improved socio-economic well-being. Through building partnerships with Indigenous communities, we look to expand our initiative ultimately helping to support a generation of transformative Indigenous young leaders who will be change agents within their communities. We believe that by setting a bold target, we will encourage engagement across sectors and create momentum that will elevate the strengths and opportunities of Indigenous youth. In keeping with our approach, Indigenous communities and young people will be the drivers of this transformation. The program will promote innovations to address longer-term systemic change to achieve economic prosperity and social well-being within Indigenous communities.
The EleV team oversees current and emerging partnerships related to Indigenous education. Consistent with our overall vision and Youth Africa Works strategy, we will share learnings and opportunities to connect across the work of the Foundation. While operating in distinct contexts, the centrality of youth voice and vision, affirmation of culture and identity, and priority to enhance community capacity for self-determination are common threads upon which our work is strengthened and reinforced.

Reporting to the Health, Safety, Security, Facilities & Travel, the role will play a key role in providing Ensure safe & Smooth running of office premises & workspaces and supporting all aspects related to, Facilities, Health, Security and Travel for local office operations.

  • Provide assistance to the security team in ensuring the safety and security of all employees and visitors while on site.
  • Participate as a member in the Joint Health, Safety and Wellness Committee and ensure the Country Office meets government regulations on matters health, safety, and environmental standards
  • Support the Facilities Manager in the delivery of all facilities management services in line with agreed service level agreements with suppliers ensuring we have consistent service
  • With the support of the Facilities Manager, support in conducting workplace inspections and audits and ensure all findings are documented, owned and completed as required.
  • Proactively report or log any observations, service issues or failures into the facilities helpdesk system as and when required so as to provide proactive service to staff
  • Ensure effective financial management through adhering to company purchasing procedures.
  • Working with the Facilities Manager to ensure that the space planning data base is updated and maintained on a regular basis.
  • Participate in Compliance reviews and ensure that all non-conformances and opportunities for improvement are brought to the attention of the Facilities Manager.
  • Prepare purchase orders, review and process invoices as per the laid down guidelines
  • Support onsite supervision and coordinating work of contractors and suppliers
  • Sort and distribute all incoming mail and prepare packages for courier.
  • Provide assistance in the onboarding process by ensuring new hire workstations, business cards and other facilities requirements are set up
  • Provide administrative support to the Head and team of Health, Safety, Security, Facilities and Travel as maybe required
  • Coordinate meeting and event logistics including room bookings, catering, prepare meeting materials as maybe required.
  • Create, maintain and update the team onsite files and records for the country office
  • Act as and “Ambassador” for the Country office by welcoming and directing guests appropriately and answering all internal and external calls promptly and politely.
  • Handle emergency calls related to the office and coordinate resolution accordingly, on-call 24/7.
  • Provide assistance with special projects.
  • Work with the travel coordinator to support the team’s global travel arrangements when required.
  • Provide assistance to other administrative staff when required.
  • Any other tasks as maybe required from time to time.
  • Participate in supplier performance review process.

Who You Are

  • Bachelor’s degree or Higher Diploma in Business related field or any related field
  • Minimum 5-7 years of experience in an Office Administrative role in a fast-paced environment. Local experience preferred.
  • Facilities Management experience is an added advantage
  • Able to work independently with little direction or supervision and possess ability to coordinate and manage multiple projects.
  • Proficient in MS Office applications (PowerPoint, Word, Excel, Office 365 and SharePoint).
  • Strong communication skills in English; written and spoken, and ability to communicate in Kinyarwanda. French is an added advantage.
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
  • Possess excellent communication skills with the ability to articulate information to a variety of constituents across cultures.
  • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
  • Financial management knowledge.
  • Detail-oriented with a demonstrated ability to consistently and effectively produce high quality work.
  • Excellent interpersonal skills, exhibiting grace under pressure.
  • Excellent initiative and possess a "take charge" attitude and sense of ownership.
  • Ability to set and achieve clear objectives.
  • Service oriented with a willingness to take on a variety of tasks/activities.
  • Flexible, adaptable, and able to execute a range of job duties and changing priorities.
  • Possess excellent verbal, written, and presentation skills with the ability to articulate information to a variety of constituents across cultures.
  • Possess professional maturity, sensitivity with different cultures, and impeccable integrity that exemplify the Foundation’s values.
  • Demonstrate a commitment to Mastercard Foundation’s values and vision.
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