Operations Department Manager

at Edomias International PLC
Location Addis Ababa, Ethiopia
Date Posted December 18, 2022
Category Management
Job Type Full-time
Currency ETB


Edomias International Plc.is the Premier Human Resource solutions provider in Ethiopia serving clients for more than 15 years.
We provide a full range of cost-effective Human Resources solutions to help organizations take their business to the next level.
Main Duties & Responsibilities:
  • Develop  and communicate  functional policies and procedures
  • Develop, implement, and review processes and procedures
  • Oversee financial management, planning, operational systems and controls and the organization of fiscal documentation
  • Continuously benchmark  and monitor  industry trends
  • Manage  the communication of information between the company and external customers
  • Analyze and implement relevant interventions pertaining to workloads, trends, patterns and peaks
  •  Ensuring safety, driving better client satisfaction, implementing more efficient workflows, and reducing costs.
  •  Regularly analyze data that can help the company assess inconsistencies and take subsequent remedial action.
  •  Manage  contacts, Develop, coach and guide staffs, set and achieve departmental standards, quality and productivity levels
  •  Responsible for establishing a safe, healthy, and inclusive work environment and being accountable  for on-site safety incidents
  • Manage human resource management responsibilities like recruiting, training, supervise and disciplining employees.
  • Implement performance management process and constantly monitor staff performance, recognize and discipline as appropriate
  • Identify quality control issues and offer ways to improve
  • Budget and control  department expense
  • Analyze contract logging statistics
  • Compile monthly reports
  • Directly responsible for the day-to-day operations of an organization or one of its departments and that unit’s decision-making
Knowledge required:
  • Workplace Legislation
  • Legal Contracts Understanding
  • Product/Service Knowledge
  • Project Management
  • Financial and HR  Understanding
  • Microsoft office
Skills required:
  • Strategic Thinking
  • Planning/Organizing Skills
  • Communication Skills (Verbal and Written)
  • Leadership & negotiation skills
  • Relationship Building/Diplomacy/Tact
  • Conflict Management
  • Analytical Skills
  • Customer service orientation
  • Decision-making
  • Problem solving
  • Attention to detail
  • Idea generation
  • Priority Setting

Benefits: Salary 46,211.00, Position Allowance 2000.00 & Transport Allowance 2,500.00

Job Requirements

  • BA or MA in Management. Economics, SCM or related business field
  • Minimum of 10 years of experience in relevant profession.
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