Outlet Manager

at LUNA Export Slaughterhouse PLC
Location Addis Ababa, Ethiopia
Date Posted March 11, 2022
Category Management
Job Type Full-time
Currency ETB


Duties and responsibilities.

  • Plan, organise, direct, manage and évaluâtes the personnel, opérations and budget of an organisation.
  • Manage daily operation of goals.
  • Provide direction and guidance to managers in their assigned duties.
  • Provide excellent customer services for sales growth.
  • Ensure customer satisfaction.
  • Evaluate performance of each manager and appropriate feedback.
  • Perform inventory control to avoid over stock and low stock.
  • Manage product and reduce damages.
  • Develop process improvements to maximize sales & profitability.
  • Manage budgets: costs and expenses.
  • Ensure all managers are providing excellent customer service in accordance to company policy.
  • Increase sales volumes and avoid losses and damage.
  • Evaluate customer’s comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.
  • Monitoring and maintaining effective cost controls, in regards to efficiencies, waste, packing material and overtime.
  • Organize training, orientation, and supervise all departmental managers
  • Recruit and interview new staff.
  • Having knowledge all the company profile and can present it
  • Having knowledge English language
  • Communication skill
  •   Give attention to detail
  •  Having knowledge about the product, hygiene and sanitation, customer handling and documentation
  • Good trainer
  • Leader or having follower
  • Having knowledge of SAP system

Department :-  Fresh Produce Business Development

Reports to :-  Fresh Produce Business Development Head

No required :- 1

Job Requirements

  • Education: BSc in or diploma in Hotel Management or related fields.
  •  Experience : Five years and relevant experience

Work Style:

  • Integrity, analytical thinking, dependability (timeliness), attention to detail, focused, team player, self-control, initiative, innovation, and stress tolerance.

Problem Solving:

  • Respond to customer and staff complaints, ability to think and respond quickly, analyze and resolve problems in a timely.

Decision Making

  • Make decisions with market, economic, social, and political environments taken in to account.
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