Printing Service Front Desk Officer

at Digital Impressions Plc
Location Addis Ababa, Ethiopia
Date Posted October 26, 2019
Category Administration
IT / Information Technology
Job Type Full-time
Currency UGX

Description

Job Description

Responsibilities:

  • Prompt Handling of customer printing work requirements coming in the office
  • Prompt Handling of customer printing work requirements coming in by e-mail
  • Prompt Handling of customer printing work requirements coming in by telephone
  •  Distribute e-mail inbox messages to rest of the team
  • Redirect new design requests to design department head
  • Prompt Managing of customer feedback
  •  Prompt Managing of customer complaints
  •  Opening Job order
  •   Prepare quotations
  • Managing printing process stakeholders up to completion of work (stakeholders are designers, print operator, suppliers, clients)
  • Managing print work scheduling and prioritisation
  • Checking if printing work is performed as per client requirements
  • Managing of outsourced printing and production works
  •  Make small adjustments to designs submitted by the clients
  • Prepare proof for client approval

Job Requirements

Skills:

  • Good communication skills
  • Strong customer handling experience
  • Excellent proficiency in written and spoken English language
  • Good knowledge of Adobe creative works
  • Good knowledge of Corel draw
  •  We will consider a big advantage if candidate have experience in the printing industry

 

Applying Instructions

CV to be submitted by e-mail at benedino.f@digital-impressions.biz

Tel 0930014188

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