Responsibilities:

• Prompt Handling of customer printing work requirements coming in the office
• Prompt Handling of customer printing work requirements coming in by e-mail
• Prompt Handling of customer printing work requirements coming in by telephone
•  Distribute e-mail inbox messages to rest of the team
• Redirect new design requests to design department head
• Prompt Managing of customer feedback
•  Prompt Managing of customer complaints
•  Opening Job order
•   Prepare quotations
• Managing printing process stakeholders up to completion of work (stakeholders are designers, print operator, suppliers, clients)
• Managing print work scheduling and prioritisation
• Checking if printing work is performed as per client requirements
• Managing of outsourced printing and production works
•  Make small adjustments to designs submitted by the clients
• Prepare proof for client approval