Project Manager – Maintenance/ Managed Services

at Broadcom Networks Consultancy Service PLC
Location Addis Ababa, Ethiopia
Date Posted August 22, 2022
Category Management
Job Type Full-time
Currency ETB



  • Overall, In charge of Field Maintenance operation of all Regions
  • Responsible for SLA & KPI adherence with interface departments and customer
  • In charge of Field Maintenance subcontractor/teams Competence Development and growth
  • Ensure that Field Maintenance Comply to processes, procedure to provide world class network availability and reliability
  • Responsible for all Planned Work activities related to Field Maintenance
  • To manage and control all operational issues & agenda
  • Interface to the regional customer and handle customer complaint of field maintenance work
  • Manage day to day Maintenance of Radio (BSS) & Transmission (MW) and 3rd party equipment
  • Manage the Provisioning of Radio (BSS) & Transmission (MW) and 3rd party
  • Coordinate with NOC for efficient implementation of service request and complaint handling
  • Coordinate with NOC/NPO for effective O&M operations and effective functioning of network
  • Coordinate with core site 3rd party maintenance coordinator
  • Regional costumer coordinate and report
  • Manage all the activities with allocated resources (man & machine) with the best utilization
  • Improve Service Performance and Obligations/Problems
  • Analyze Field maintenance report
  • Spare parts management
  • Customer management
  • Project Management and control
  • Quality Deployment and integration of new infrastructure as well as equipment
  • Field maintenance delivery quality surveillance and control
  • Enforce compliance to HSE rules for safe working environment and personal safety
  • Lead, train, and develop all Supervisors, Technicians, and other Associates in a manner that ensures optimum performance.
  • Analyze operations, identify performance issues, and recommend and implement corrective action.
  • Any other related duty as may be assigned by the Supervisor.

Reports To: Country Manager

Job Requirements


  • Bachelor degree in Electrical and Electronic Engineering or related field
  • At least 8 years work experience in Field Maintenance or related major in Telecommunication industry
  • 3 years of Project Management experience in a technical field
  • PMP Certification preferred
  • Experience with process development, reporting, and documentation


  • Field maintenance activity management
  • Coordination Skills
  • People management skills
  • Maintenance Management
  • Spare part management and surveillance
  • Project management and control
  • Quality management
  • Strong Team Player
  • Excellent communication skills
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