Project Officer- Safeguarding Investigator

at Catholic Relief Services - CRS
Location Addis Ababa, Ethiopia
Date Posted May 18, 2022
Category NGO
Job Type Full-time
Currency ETB


Job Description

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

For nearly 60 years, CRS has taken the lead in responding to natural and man-made disasters affecting Ethiopia's most vulnerable communities. Moving beyond emergency response, CRS' disaster mitigation and recovery projects in drought and flood-prone areas have rebuilt individual and community assets through non-food aid in the form of agriculture, livestock, health, nutrition, and water and sanitation assistance. CRS's humanitarian work in Ethiopia also provides livelihoods support to farmers and entrepreneurs, promotes gender equality, mobilizes for immunization and mitigates the impact of HIV.

As part of CRS family, you will join the more than 5000 strong and vibrant individuals working globally to accomplish the mission of CRS. CRS/Ethiopia invites you, the qualified candidate, to apply for the following position

Position Title:              Project Officer- Safeguarding Investigator

Required Number:     Two

Duty Station:               Addis Ababa

Employment Term:     Indefinite

Reports to:                   Protection and Safeguarding PM II

Application Deadline:   May 28, 2022

Job Summary:

As a member of protection and safeguarding unit, you will conduct investigations on reported allegations as per CRS safeguarding policy in an efficient and effective manner. You will contribute to the ongoing development of the organization’s capacity to investigate and manage such incidents appropriately. The role will focus mainly on alleged violations of the safeguarding policy (sexual exploitation and abuse, harassment, sexual misconduct, bullying, trafficking, etc.) involving staff, program participants and other stakeholders.

Job Responsibilities:

  • Conduct preliminary data gathering related to complaints received as per guidance received from supervisor.
  • Conduct investigations into safeguarding allegations in a manner that considers the safety and security of all involved.
  • Identify, collect, and review documentary evidence needed for investigations.
  • Develop tools for investigation in advance by working closely with the Ethics unit and safeguarding allegation management advisors.
  • Conduct interviews with survivors, and subject of allegations, both in person and remotely, in a survivor-sensitive manner.
  • Prepare detailed written investigation reports with recommendations as per CRS investigation procedure.
  • Identify and strengthen referral linkages with service providers (medical, legal, psychosocial, etc) to ensure survivors received appropriate supports.
  • Apply and promote a strong survivor centered approach to investigations.
  • Maintain an accurate record of investigation details and outcomes by ensuring confidentiality.
  • Provide training in relation to investigations and safeguarding for CRS staff and partners as may be appropriate.
  • Identify and track data on investigations over time to inform learning and make improvements on CRS program/ operational activities.
  • Provide any support for the unit as may be requested by the supervisor.

Job Requirements

Typical Background, Experience & Requirements:

  • BA degree in, protection, human rights, gender, Law, or related Social Sciences
  • Minimum of three (3) years of experience for BA degree
  • Proven experience in safeguarding, protection, gender, or law
  • Fluency in English and the local language
  • Able to work on a high level with Word, Power Point, and Excel
  • A previous experience in an international NGOs and/or institution is a strong advantage

Personal Skills

  • Demonstrated ability to work in a team-oriented environment with good interpersonal skills
  • Observation, active listening, and analysis skills with ability to make sound judgment
  • Good relationship management skills and the ability to work closely with community members and partners
  • Attention to details, accuracy, and timeliness in executing assigned responsibilities
  • Proactive, results-oriented, and service-oriented

 Required Language: English, Amharic and Afaan Oromo

 Travel Required:  50%

 Key Working Relationships:

Supervisory: none

Internal: Ethics unit manager, Safeguarding and Protection program team members, MEAL team, country representative, Deputy Country Representative, Human Resource

External: CRS partner organizations, UN agencies, INGOs, national level safeguarding and protection networks

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability
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