Provide expertise and support during systems upgrades, installations, conversions, and file maintenance.

Oversee systems development and enhancement and the integration of new systems with existing systems.

Manage IT staff, including hiring, training, evaluation, guidance, discipline, and discharge.

Develop the IT staff to meet the changing needs of users, offices, new projects and technologies; and varying staff strengths.

Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.

Supervise and provide end-user services, including help desk and technical support services.

Responsible for monitoring and oversight of daily, monthly, and quarterly reports.

Develop and implement all IT policies and procedures, including those for security, disaster recovery, purchasing, and service provision.

Manage servers, security solutions, network hardware and equipment.

Negotiate and administer vendor, outsource, and consultant contracts and service agreements.

Provide troubleshooting support for escalated software and hardware problems.

Install and maintain desktop computer hardware; including computers, monitors, printers, modems, internal cards, and other computer equipment.

Respond to after-hours system problem calls.

Provide technical assistance, support, and troubleshooting in the resolution of system communications failures and conflicts.

Review, prioritize, and process problem reports; document the progress of projects.

Provide Strategic Planning information to Senior Management.

IT Team Leader for Disaster Recovery.

Contributing member of the IT Steering Committee.

Review existing and compose new policies as needed, subject to review by Senior Management.

Perform other duties as assigned.

BS or BA degree in Information Systems, Information Technology, Computer Science or related technology degree.

At least five years of experience in a hospital industry that is directly related to the duties and responsibilities specified and have worked with HMIS & CNET Software

Ability to work productively in teams.