Overall Responsibilities

• Communicating with customers through various Channels using voice or text Messages and Responding promptly to customer inquiries.
• Welcoming customers and Maintaining a positive, empathetic and professional attitude toward customers at all times
• Answering phones in a professional manner, and routing calls as necessary.
• Scheduling Appointments, and remind Customers up on the schedule
• Understanding customer needs, acknowledging and resolving customer complaints.
• Keeping records of customer interactions, appointments, transactions, comments and complaints

JOB REQUIREMENT

• BA in Sales and Marketing/ Customer service, Journalism, public relation or any field of study who has interest to take the responsibility
• one-year experience

Req. No: 16

Place of Work: Different site including Head office

Notice for all positions

1. Salary very attractive Negotiation
2. For detail Job Description please see our website; addishomefinder.com/jobs
3. Job Location; Head office; Near to Bole Medhanialem; Medhanialem Mall 5th floor

Tel No:-0922 44 44 44/ 0940 44 44 44

Interested applicants can submit CV with non-returnable copy of education and work experience credentials to Human Resources department per person or mail to [email protected] , or [email protected] and application deadline is 10 working days from the date of this vacancy announcement.