at BGI Ethiopia
Location Addis Ababa, Ethiopia
Date Posted October 15, 2020
Category Administration
Customer Service
Job Type Full-time
Currency ETB


Purpose of the job

To serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and operates a multi-line telephone system to answer incoming calls.

Main duties & responsibilities

  •  Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories; giving instructions.
  • Answers incoming telephone calls determines the purpose of calls, and forward calls to appropriate personnel or department.
  • Answers questions about the organization and provides callers with address, directions, and other information.
  • Maintains security by following procedures; monitoring logbook; issuing visitor badges.
  • Registers and distributes incoming /outgoing correspondences.
  • Ensures the timely collection, prompt distribution, and dispatch of mail.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Performs other related duties as assigned.

Job Requirements

Job requirements

  •  Written and verbal communication skills.
  •  Customer service.
  •  Multitasking and prioritizing.
  •  Microsoft Office.
  • Problem-solving.
  •  Ability to work under pressure.
  •  Attention to detail.

Expected Education and Experience

  • B.A. Degree in Secretarial Science  or related field.
  • At least 1years of experience in reception or secretarial activities.


Applying Instructions

Interested applicants who fulfill the above criteria can submit their CV and application letter online at within 5 working days effective from the announcement of this notice.

Kindly indicate the position title in the subject line of your email.

Additional Considerations

·       Applications received after the closing date will not be considered.

·       Only those candidates that are short-listed for interviews will be notified.

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