Internal and External

Ethiopian Human Rights Commission (EHRC) is looking for qualified candidates to fill the following position.

Purpose of the Job:

To enhance customer experience by managing the commission’s front desk, administrative and clerical tasks daily.

Main Duties and Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and date stamp incoming mails and transfer to the records and archives officers or relevant departments.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Manage flight booking and prepare the necessary documentations for payment.
• Ensure travel related information is communicated to the travellers on time.

SALARY RANGE :

• Gross monthly salary of ETB 11,785.00- ETB 12,981 (including benefits) depending on candidates qualification, experience and earning history

DURATION: Open Contract

REPORT TO: Coordinator, Facility, and Transport

LOCATION: Head Office

Qualifications and Experience:

• Diploma/ Level IV Certificate in Secretarial Science & Office Management or related fields
• BA degree in Secretarial Science & Office Management or related fields
• 4 years of relevant experience for Diploma (Level IV Certificate) and 2 years of relevant experience for BA.
• Prior experience working as Reception at the reputable organizations is a plus.
• Computer literate. 
• Excellent communication and organization skills.
• Fluency in Amharic and English is required and knowledge of other local languages is advantageous.