Receptionist

at Quadrant Investment Plc.
Location Addis Ababa, Ethiopia
Date Posted April 5, 2022
Category NGO
Job Type Full-time
Currency ETB

Description

Quadrant Investment PLC brings a fresh and innovative approach to logistic services and life support, acting as liaison between our customer and their clients. We work closely with our customers to fully understand their business and Logistic needs and their expectations in order to provide optimum value and support.

Location: Applicant are preferred from Addis Ababa to work around CMC, Addis Ababa

About QIG: Quadrant Investment PLC is a privately owned local logistic and life support company founded in Ethiopia with a reputation for providing outstanding quality that continue to secure a loyal customer base. The Group has developed a strong and young management team which together with the founders are committed to work within established quality procedures to provide each customer with the most reliable personalized service and dedicated to continuous development of both our people and services.

Job Responsibilities

  • Managing Telephone calls and the reception area
  • Receives, screens, and transmits incoming and outgoing telephone calls to respective staff members
  • Takes telephone messages in the absence of staff members and ensures the transmission of messages in a timely and accurate manner
  • Ensure that the reception area is organized a neat and professional manner
  • Providing assistance to visitors and staff
  • Ensure that unauthorized visitor do not walk into the office by checking for details of the appointment and verifying this with relevant department staff
  • Receives visitors coming to the office in a Polite manner, checks for ID card and directs them to the relevant staff by issuing a visitor card
  • Assist staff that comes from Field Offices/Project sites in locating offices/staff
  • Perform other duties as required

Job Requirements

Education and Experience

  • Completion of College Diploma in Management, Reception & related fields with 2 years relevant experience

Personal Skills

  • Ability to communicate effectively both in English and Amharic languages
  • Ability to deal with people courteously
  • Ability to safe guard confidentiality of assistance's information and data
  • Ability to answer calls with tact judgment and poise
  • Ability to answer calls under heavy traffic load
  • Good knowledge of Microsoft Office applications
  • Good knowledge and skills of telephone system operations switchboard system and regulations
  • Female candidates are highly encouraged to apply for this position.
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