Regional Manager: Network Operations

at Safaricom Telecommunications Ethiopia PLC
Location Addis Ababa, Ethiopia
Date Posted May 25, 2022
Category Management
Job Type Full-time
Currency ETB


About Us

Safaricom Telecommunications Ethiopia Plc is a company supporting Ethiopia’s digital transformation. As a member of the Vodacom family, we have a wealth of experience connecting over 334 million people globally and over 180 million people in Africa across our network. We look forward to partnering with Ethiopians as we build a new network in Ethiopia.

We are setting the groundwork in readiness for the launch of our services next year and are looking to work with purpose-led teams that put the community at the heart of service.

Safaricom Ethiopia is offering a wide range of careers, whether you’re looking to join our technology, commercial or corporate teams. If you would like a challenge and the promise of a digital future for the people of Ethiopia, we are looking for you.

We are pleased to announce the following vacancy for Regional Manager: Network Operations within Technology in Ethiopia. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Detailed Description

Reporting to the Head of Network Operations, Maintenance & NOC Integrate, manage and control the end-to-end functions within the County as it pertains to Transmission Implementation & Maintenance, Radio Planning & Optimisation, Radio Maintenance & Installations, Network Quality, Customer Care, RAN Core Planning & Dimensioning as to ensure overall network quality & service delivery.

Job Responsibilities

  • Ensure consistent customer services and drive successful resolution of customer queries
  •  Determine RAN and Transmission project priorities and ensure that project activities are integrated with other County functions and drive effective roll-out and deployment in collaboration with the Project/ Programme Manager
  • To plan, build & maintain the RAN & Transmission Access networks
  • To optimize the RAN Network
  • Coordinate, monitor and control contractor services
  • Build people capacity within the team and ensure that employees have clear work expectations, targets and goals to work according to (weekly work orders)
  • Drive cost efficiency by ensuring adherence to financial and operational policies and procedures, and reduce wastage related to time of subordinates and utilisation of materials or equipment
  • Ensure adequate Network performance management to achieve Regional targets
  • Ensure Safety, Health & Environment compliance across the County
  • Manage, guide, lead and assist your team
  • Assist with Ad Hoc projects as required
  • Investigations regarding the optimal use of infrastructure as well as maximizing revenue and network traffic and profitability of and evaluate proposed enhancements and upgrades in network infrastructure.

Job Requirements


  • Minimum 3 years National Diploma or Degree in Electrical Engineering. (Essential)
  • Any management degree (course)
  • Project management Methodologies
  • General Transmission
  • Radio Access Networks
  • Transmission Access Networks
  • Understanding of the Voice & Data Core Networks
  • Human Resources Management
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