MAIN DUTIES AND RESPONSIBILITIES:

• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.
• Conducting promotional activities
• Overseeing campaigns on social media.
• Evaluating the effectiveness of campaigns.
• Reporting on trends and statistics across all digital media platforms

REQUIRED QUALIFICATION

Education & Experience

• Bachelors or Master’s Degree in Marketing Management, Businesses Administration, Management or related fields of Studies
• Three to five years and above experience
• Import-export experience

Skills

• Understanding of the sales process and dynamics.
• Customer service skills.
• Excellent written and verbal communication skills