• Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel
• Contact customers via calls or arranged meetings to discover their needs and requirements
• Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
• Provide customers with a list of available services and their accompanying prices and offer discounts when necessary
• Assist clients in selecting the most appropriate service that best meet their specifications and needs
• Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
• Collaborate with other hotel staff to ensure clients have a good time
• Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
• Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties
• Process and facilitate requests for customized services such as room redecoration, equipment, and switch
• Coordinate and organize the details of an event such as catering, lodging, seating, and security
• Resolve and quell misunderstandings within a hotel premises
• Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
• Set annual budgets and implement strategies effective for achieving set targets
• Conduct assessment of sales performance to make necessary adjustments to increase patronage

Education and Training: Bachelor’s degree in a business related discipline such as Marketing Management, Business Administration etc & 2-5 Years having a specialization in hospitality is also required

Additional Skills

• Communication Skill:  Sales executive is well versed in interacting with potential clients and regular customers to identify their needs
•  Leadership Skills:  Sales executive is expected to have leadership skills to be able to coordinate and supervise the activities of some hotel staff to ensure delivery of optimum services
• Organizational Skills: You should be skilled in organizing events and coordinating hotel operations to ensure customer needs are met