|Location||Addis Ababa, Ethiopia|
|Date Posted||July 5, 2021|
|Category|| Business Administration |
|Job Type|| Full-time |
Design, compile and update the training material
Compile and manage training administration and schedule
Development of training documentation for the target groups
Design and implement a training feedback process to measure validity of training done
Review and update all operational and technical training manual for all business units based on new products and processes
Create operational training document for target groups that currently do not have
Maintain an up to date training manual
Ensure training conducted to the teams brings in increase of sales numbers and general improvement of the team performance
Periodically evaluate ongoing programs to ensure that they reflect any changes
Evaluate and assess training's conducted
Compile training reports and share with relevant stakeholders
Maintain database of all training evaluation documents
Key Performance Objectives
Delivery of training, coaching and facilitation
Conduct training needs analysis
Complete training for all target groups
Design training modules based on need analysis or where need be
Conduct Refresher training
BA Degree in Business or related fields
3-5 years’ experience in a training facilitation role
Detailed commercial and financial acumen, balanced with creative flair
Business Intelligence experience.
Customer & Sales Relationship Management.
Campaign management experience.
Strong budget management experience
Self-starter with a drive and ability to work independently, or with little supervision
Team player with the ability to work collaboratively with various departmentsSound business operations knowledge
Product and service knowledge
Customer Care Knowledge
Group and individual psychology knowledge
Market / Customer knowledge
Team behavior understanding
Organizational and industry understanding
Theory of learning
Learning methodologies and trends
Interested candidates are invited to send their CV and/or cover letters through ethiojobs.
Only shortlisted candidates will be contacted.