Senior Customer Service Officer – Cash I

at Dashen Bank S.C
Location Kebri Dahar Branch, Somali, Ethiopia
Date Posted January 30, 2020
Category Accounting
Customer Service
Job Type Full-time
Currency ETB


  • DB/ Vacancy- 012/20

    For Dashen Bank Kebri Dahar Branch

    Job Summery

    • The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

    Job Requirements

    Academic & Professional Qualification

    • Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration


    •  least four (4) years of banking experience

    Required Technical Competency

    • Understands the basic mechanisms of general financial products and services.
    • Good knowledge of Bank’s accounting and procedures.
    • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
    • Excellent command of Microsoft Excel and good command of Microsoft Visio.
    • Somali Language Skill is advantageous

Applying Instructions

  • Interested and qualified applicants should apply through (


    • Applicants should specify the vacancy number on the cover letter /application letter and fill all the details on application form from the link below  and shall save in PDF format (mandatory).

    Application form for online application.xlsx

    • CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).
    • All relevant credentials stated on the application form /CV shall be scanned and attached in PDF format (mandatory).
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