Senior Customer Service Officer – Cash I
Location | Jigjiga, Somali, Ethiopia |
Date Posted | April 24, 2020 |
Category | Accounting Banking Finance Insurance |
Job Type | Full-time |
Currency | ETB |
Description
Senior Customer Service Officer - Cash I For Jig Jiga Branch)
DB/ Vacancy- 032/20
Job Summery
- The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirements
Academic & Professional Qualification- Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
- Proficiency in Somali Language is Mandatory
Experience
- least four (4) years of banking experience
Required Technical Competency
- Understands the basic mechanisms of general financial products and services.
- Good knowledge of Bank’s accounting and procedures.
- Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
- Excellent command of Microsoft Excel and good command of Microsoft Visio.
- Somali Language Skill is advantageous
Applying Instructions
- Interested and qualified applicants should apply through ethiojobs.net (http://ethiojobs.net)
Note:
- Applicants should specify the vacancy number on the cover letter /application letter and fill all the details on application form from the link below and shall save in PDF format (mandatory).
Application form for online application.xlsx
- CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).
- All relevant credentials stated on the application form /CV shall be scanned and attached in PDF format (mandatory).