Senior ICT Assistant
| Location | Pugnido, Gambela, Ethiopia |
| Date Posted | March 4, 2020 |
| Category | Engineering IT / Information Technology |
| Job Type | Full-time |
| Currency | ETB |
Description
DESCRIPTION OF RESPONSIBILITIES
- Assist the office in setting standards for applications that meets the needs of the users and supports the overall Information Technology.
- Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring.
- Ensure that information problem recovery is done as quickly as possible by making regular system back-ups
- Assist with the installation of software packages, basic repair/maintenance of all computer hardware in the office and where required implementing partners.
- Train UNHCR staff on email operation system
- Add or remove users from the Network
- Maintain the inventory of IT equipment
- Perform other duties as required
JOB ANALYSIS
Supervision
- Technical guidance and instructions are received from the IT unit at HQ. As the post is of a technical nature indirect supervision is exercised by the Head of Office. The incumbent will also refer to technical manuals and policy papers
- Work Relationships and Contacts
Within UNHCR:
- Regular contacts with staff in the office and in other offices within the country of assignment. Contacts also with the Regional IT Officer and with the Field Office Support Team in HQ on matters related to the LAN/E-mail system.
With EXTERNAL Parties:
- Regular contacts with UNHCR's implementing partners, including the government counterparts, to provide assistance on matters related to information technology
IMPACT OF WORK
- The incumbent makes recommendations on software and hardware needs in the office.
- A breakdown of the IT system in the office will have a direct negative impact on the overall operation and may compromise the efficiency, security and safety of the operation as well as the staff.
Grade
- L-ICA 5
Type of Contract
- Individual Contractor Agreement (UNOPS)
Duration of Contract
- Until 31 December 2020
Job Requirements
Essential Minimum Qualifications and Experience
- Education: Completion of secondary education
- Job Experience relevant to the function : 5 Years
- Fluency in English and local languages
Desirable Qualifications & Competencies
- Technical knowledge of information technology
- Certificate in LAN operation.
- Communication skills
Applying Instructions
This vacancy is open for qualified Ethiopians only.
Female candidates are encouraged to apply.
UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
IMPORTANT
Applicants who wish to be considered for this position should send a motivation letter and the most recent fact sheets through the online application system using the link below:-
https://unhcr-eth.org/jobs/vacancy/433
Candidates may be required to sit for a test.
Due to the volume of applications only short-listed candidates will be invited for interview.
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