Senior Monitoring, Evaluation, Accountability and Learning Coordinator

at International Rescue Committee - IRC
Location Addis Ababa, Ethiopia
Date Posted August 8, 2020
Category Business Development
Facility Management
Job Type Full-time
Currency ETB



The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. IRC has been working in Ethiopia since 1999 and is implementing coordinated, community-managed programs aimed at improving the quality of lives and recovery of livelihood of the disaster-affected population, including host communities, through promoting individual participation, strengthening institutions, and emergency response.


Position overview

Senior Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator reports to the Country Director and is a part of IRC Ethiopia Senior Management Team and contributes to overall program quality through the conceptualization, coordination, and implementation of enhanced monitoring and evaluation, accountability, and learning strategies. The emphasis is on streamlining processes and tools for efficiency, effectiveness, and sustainability throughout the project cycle across the IRC’s various sectors and departments.


Essential functions

Specific responsibilities include, but are not limited to:


Program Management, Technical Quality, and Strategy

·         Implement and grow IRC Ethiopia’s MEAL strategy, encompassing Monitoring and Evaluation as well as Client Responsiveness and Accountability

·         Ensure the country program meets IRC’s global monitoring standards ‘Monitoring for Action’ to improve monitoring practices, data quality production and use of data within the organization

·         Champion an organizational culture shift to focus on data being used for evidence based decision making

·         Strengthen client feedback and effective and sustainable response mechanisms based on regional standards and expectations

·         Ensuring appropriate client feedback channels are in-place for all sectors and all locations

·         Ensure that client feedback and complaints are received, appropriately recorded and responded to in a timely manner

·         Ensure that an accurate and secure archiving system for both quantitative and qualitative data is in place, accessible and being use appropriately

·         Ensure continued generation of accurate beneficiary reach data as per country requirements

·         Ensure the effective set-up and use of data platforms (CommCare, PowerBi,) to ensure relevant partners  have timely access to appropriate information

·         Strengthen systems and procedures that measure country program-wide performance and achievements towards outcomes (using the Outcomes & Evidence Framework core indicators and other methods as appropriate) and strategic and organizational commitments

·         Lead on planning and handling internal or external program evaluations and support the greater sharing and use of research/learning within IRC’s program sectors

·         Technical oversight of sector specific M&E staff embedded in program teams.

·         Provide MEAL technical assistance to program teams and inputs into the design stages of program proposals, budgets, logframes, indicators, and measurement methodologies, plans and tools

· Ensure that MEAL staff are actively engaged in Project Cycle Meetings.

· Take the lead in the documentation and dissemination of key findings stemming from monitoring, assessment, client feedback and other learning activities (in terms of content, medium and access).

· Maintain linkages to regional and headquarters Research and Innovation, and Measurement focal people to assist in drawing on and contributing to global learning.


Leadership roles and responsibilities

Safe Programming

Provide leadership to the Safe Programming team to establish safe, effective, and responsive programs that are age, gender, disability and diversity informed.


Oversight of the GIS staff, including agreeing activity plans and ensuring timely adherence to agreed plans.

Ensure all relevant outputs from the GIS team are accessible by all relevant staff.

Capacity Building

·         Lead the rollout of IRC global strategic initiatives related to measurement and accountability, including adapting in-country tools to align and enable reporting against IRC global standards.

·         Ensure that all field based MEAL staff receive technical support and supervision.

·         Conduct regular visits to field sites to ensure that M&E and accountability tools and strategies being implemented effectively.

·         Collaborate in the development and execution of coherent plans for strengthening MEAL capacities of implementing partner, incorporating technical assistance into the design stages of program logframes, indicators, and measurement methodologies, plans and tools

Job Requirements

·         MA/MSc or equivalent  in a similar role/with similar responsibilities in a multi-sectoral and multi-donor environment.

·         Five years/six years of professional work experience for MA and BA subsequently.

·         ​At least 2 years of  management experience.

·         Demonstrated understanding of project handle and direct monitoring and evaluation experience, specifically in the humanitarian and development context.

·         Demonstrated experience developing tools and systems for, and building capacity of others related to program tracking and documentation.

·         Knowledge of   monitoring   and   evaluation   methodologies,   including   logical   models,   conceptual frameworks, and assessment/evaluation.

·         Knowledge and experience with digital data collections tools such as ArcGIS, Kobo Toolbox and CommCare

·         Demonstrated experience in designing and rolling out feedback/accountability mechanism and data management systems

·         Knowledge of AAP, CHS and global commitments on participation revolution

·         Familiarity with information management systems and analysis software and data presentation platforms such as Power BI or Tableau.

·         Demonstrated experience in managing and capacity strengthening of staff

·         Strong ability to communicate concisely and with impact in English.

·         Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced operating environment.

·         Consistent track record of proactively identifying and communicating potential problems and proposing solutions.

·         Must be able to function effectively in a sophisticated work environment and to set appropriate priorities and deal effectively with competing priorities and pressure.

·         Dedicated to the IRC’s mission, purpose, and values.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, Accountability and Gender Equality. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.


Applying Instructions

Candidates who meet the above qualifications; please send your CV and application letter through the following  IRC career site.



Your application letter/cover letter must include the following information.

·         Name of the position you have applied for

·         Date of application

·         Summary of  your qualifications and experience

·         Motivation/objective of why you have applied for the job

·         Please include at least 3 references from current and former supervisors.


              Female candidates are highly encouraged to apply!


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